Runway
Runway Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Runway has a 1.0 star rating from 1 customer review. Overall sentiment is negative and consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Reviewers warn to verify plan details before subscribing; Runway reviews note promised features may change.
- Expect a short helpful start for new users but possible issues as usage increases.
Negative Feedback / Risk Areas
- Customer complaints about billing and plan terms, lost credits, and unexpected limits on unlimited plans.
- Poor customer service access and difficulty getting refunds or human support.
Positive Feedback
Some users find the initial experience satisfactory for trying the product.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Runway has a 1.0 star rating from 1 customer review. Overall sentiment is negative and consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Reviewers warn to verify plan details before subscribing; Runway reviews note promised features may change.
- Expect a short helpful start for new users but possible issues as usage increases.
Negative Feedback / Risk Areas
- Customer complaints about billing and plan terms, lost credits, and unexpected limits on unlimited plans.
- Poor customer service access and difficulty getting refunds or human support.
Positive Feedback
Some users find the initial experience satisfactory for trying the product.
Turn one complaint into a collective action
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Verified Reviewer
Don’t waste money
- - Paid for the max plan expecting unlimited use, but not included.
- - Generations were wrong, burning credits with nothing usable; support is hard to reach.
I paid for the max plan under the impression they offered unlimited. Just to find out after purchasing they no longer have unlimited included.
Multiple generations came out wrong, burning through credits and giving me nothing I could use.
There is practically no way to get in touch with a human. I feel like I was scammed after spending so much money.
- Starts off fine for a new user
- Gets worse as you keep using
Preferred solution: Full refund
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