Eric G Jkn
map-marker Munith, Michigan

This company doesn’t do anything fight!

They have an inferior product a non existent customer service who actually mocks you and no intentions of resolving any issues. If youre looking for running boards, it would be wise to look else where!
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Loss:
$325

Preferred solution: Let the company propose a solution

Denise A Sga

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong size nerf running boards have cab needed crew.

how should and where should I send back the incorrect boards and how long will the refund be added because I purchased the crew today my name is Denise Agee and the cab came a week or so ago we try to have them installed they're to small the rku # is 398974****12 my address is 3322 William Johnston Lane #13 Dumfries, Va. 22026 Thank you da
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Loss:
$144

Preferred solution: Full refund

Anonymous
map-marker Orlando, Florida

Damaged Boards

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Purchased my boards on a Monday and received them super speedy on Wednesday same week. But, they were damaged. I filled out a damage report and followed up with a phone call and spoke to a nice gentleman who said someone else will get back to me. That someone is Isaac, I have been waiting for him to reach out to me so I can receive my new boards and return the damaged ones. I called them again and after an hour on hold I reached another car who told me the same thing. I have to wait for Isaac, it is amazing that I can order, pay, and receive shipment across country faster than a call back from Isaac. At this point I would prefer a refund and buy from another company. Horrible customer experience, and you would think during this time of Covid that companies would be increasing their customer care. Guess not here. They were super quick to take my money.
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User's recommendation: Stay away unless you have all the time in the world for someone to get back to you.

Kenneth T Gll

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Verified Reviewer

Order never received, charged card anyway

was charged for running boards not received
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Loss:
$206

Preferred solution: Full refund

User's recommendation: don’t buy from running board warehouse

Anonymous
map-marker Saint Paul, Minnesota

JUST GOT SCREWED WITHOUT A KISS, AS I SEE OTHERS HAVE ALSO!

Purchased running boards 6-15-2020 , Received them about 12 days, OH Boy, Try to install WRONG MOUNTING BRACKETS. And what I am seeing it looks like they have a bunch of idiots as employs, as well as management, correct!! When doing business with RUNNING BOARD WAREHOUSE, be sure and go to the pharmacy first and get plenty of VASELINE, YOUR GOING TO NEED IT!!! We all have learned the hard way. I am going to see what the BBB can do, along with the credit card co. I should have known most business operating are the shady side!!!
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Lex H

DO NOT buy anything from them

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My husband and I bought some running boards from RunningBoardWarehouse. We received them in decent condition. The box had some gashes in it, but the boards were fine. We took off our old running boards, and since they were old a nut busted off and they became un-usable. When we tried to install the new boards the brackets and screws did not fit my truck, even though they asked me what make and model of vehicle I had. I reached out to the customer service department. First time no response, Second time they asked for pictures. They said they would talk to the manufacturer to why the brackets would not mount to the under carriage. Then we did not hear anything. We reached out to RunningBoardWarehouse two more times and no response. Now, we have no new running boards and now no old running boards. I have a tall truck, and it is hard for my wife mom and daughter to get into my truck. I will NEVER buy from RunningBoardWarehouse again. Absolutely horrible customer service ever. Now no one will respond to my emails about returns. Will not respond to phone calls either. Now I’m stuck with the wrong stuff. DO NOT buy anything from them.
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Loss:
$240
Reason of review:
Damaged or defective

Preferred solution: Full refund

Hector A Rsl

What a Ripoff, Keep away from this business unless you like to get rip off.

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I Ordered ROM-213094** - **309419 - Romik RB2 Black Running Boards for $500.50 for my 2018 jeep grand Cherokee, turns out they dont fit. Called the company and they tell me to take pictures and email them.

spoke to a guy named Sloan Lawrence. the next day i call Mr Sloan again and he sees the pics and say your right they dont look like they fit so he say he must notify the manufacturer Romik because apparently they screwed up!. 1 hour later i get a call from a guy from the manufacturer which i never dealt with tell me that if i installed them i cant get credit and they wont accept the return.

I tell him how the *** can i tell they dont fit my car if i dont try it on, he then tells me well im letting you know they wont take it back and issue the refund, i then hang up and call the guy Sloan at the running board warehouse to ask him why this guy from romik called me and said what he said, he says wow hes not supposed to do that i ask him how he got my info if i dealt with your company direct and paid you guys my money, he then says *** see what he can do. now i get an email from the running board warehouse with a return fed ex label so i can send it back to the Romik Manufacturer the people who said that they are not issuing a credit or refund, So im not an idiot i can see the screw job coming, so i tell everyone beware this company only wants your money and if all gos well with your item OK, but if you have a problem like them giving you the wrong item, get the grease ready!!!

look at the photos you can see the bolts and the ends are on my moldings where when the vehicle moves it will probably dig into the moldings and the quality is not good, so if you read this dont make the same mistake i did and i will be posting this on more sites and will make a youtube video so i hopr it was worth it ripping me off running board warehouse.

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Reason of review:
Not as described/ advertised
3 comments
Guest

I have these boards installed on my Summit and before buying for the runningboard warehouse I went to the Romik website to read the reviews and comments. It clearly says GAP between the body and boards.

Dude do your homework before trashing people and companies online. Before installing I read the instructions and it says installed items cannot be returned. Romik shows pictures of the products on a real vehicle and you can see the gap. You f'd up!

typical lazy response wanting to blame someone else when you should have done your homework. look at your pictures its impossible to avoid the gap, get a welder and metal and make your own lets see how they come out

Guest

Romik sucks!!!!!!! One sided return policy in their favor.

As you posted one cannot tell if the running boards fit unless installed.

Then this voids return. Stay away from these shysters.

Guest
reply icon Replying to comment of Guest-1683476

Dude your'e an idiot, everyone knows that if you install auto parts you can't return them. Learn how to read return policies before you buy.

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Georgina Eut

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Verified Reviewer

Runningboardwarehouse.com does not l ship fast

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Running Board Warehouse - Runningboardwarehouse.com does not l ship fast
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I bought a set of running boards Advertised at $328for a limited time so I ordered on 9/11/17. A few days later a box of brackets arrived at my home. I called the customer service number because I thought that the actual running boards had mistakenly been seperated from the box I received. I was told that the running boards would be delivered in the next couple of days. After waiting a week and no boards delivered, I contacted them again and was emailed that they would be delivered in 2-3 weeks! So they are out of stock . I went back on the website only to see the price is now lower than before. This is deceptive ! There is no mention that the product is back ordered, only that it is on sale "for a limited time.
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Reason of review:
Order processing issue
1 comment
Guest

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