Runners World Magazine
Runners World Magazine Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Runners World Magazine has a 1.3 star rating from 1 review and appears mostly unfavorable in Runners World Magazine reviews; pros note a paper copy while cons cite website, e-mail newsletter, poor customer service, limited product diversity, and a high price level.
Positive Feedback
Readers value the physical magazine and paper subscription experience.
Negative Feedback / Risk Areas
- Repeated ignored cancellation requests and slow customer service led to customer complaints about billing and support.
- E-mail newsletters link to blurred articles that require buying a digital subscription, reducing newsletter value.
- High price level and limited product diversity relative to expectations.
Key Takeaways for Future Customers
- Expect a reliable paper magazine but verify digital access in your subscriptions before subscribing.
- Confirm billing and cancellation policies and be prepared for limited customer service responsiveness.
- Consider cost versus offered digital content when evaluating a subscription.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Runners World Magazine has a 1.3 star rating from 1 review and appears mostly unfavorable in Runners World Magazine reviews; pros note a paper copy while cons cite website, e-mail newsletter, poor customer service, limited product diversity, and a high price level.
Positive Feedback
Readers value the physical magazine and paper subscription experience.
Negative Feedback / Risk Areas
- Repeated ignored cancellation requests and slow customer service led to customer complaints about billing and support.
- E-mail newsletters link to blurred articles that require buying a digital subscription, reducing newsletter value.
- High price level and limited product diversity relative to expectations.
Key Takeaways for Future Customers
- Expect a reliable paper magazine but verify digital access in your subscriptions before subscribing.
- Confirm billing and cancellation policies and be prepared for limited customer service responsiveness.
- Consider cost versus offered digital content when evaluating a subscription.
Atlanta, Georgia
Talk to customer service
I have been telling them to cancel the magazine because I didnt order it but the ignored my request multiple times.
E-mail newsletters are worthless
- • Had a paper subscription and read articles via newsletter links.
- • Links are blurred and require a digital subscription to read.
I have a paper subscription to the magazine. It seem like in the past I would get these e-mail newsletters and could open and read an interesting article that they featured in the newsletter.
No-more no when you link to one it is blurred out, and you are required to buy a digital subscription if you want to read them.
What is the point of getting the newsletter? I will unsubscribe today.
- Paper copy
- Website and e-mail newsletter
Preferred solution: Let the company propose a solution
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