map-marker Mount Laurel, New Jersey

Poorly Performed Work - No Acceptance of Responsibility

Runland Painting - Poorly Performed Work - No Acceptance of Responsibility
We hired Runland Painting to paint our house, perform some wood repair prior to painting,remove old shutters and install new pre-painted shutters. I explained this shutter replacement to the owner of Runland Painting (John Runland) prior to him bidding this job, and prior to my acceptance of his bid. My issue is not with the house painting or the wood repair, but with the installation of the shutters. A couple days after the shutters were installed, I notified John that these shutters look to be installed incorrectly and I sent photos to him. Furthermore, I send to John a copy of an email from the manufacturers of these shutters (who also saw these same photos of the shutters) in which the manufacturer's assessment is the shutters were incorrectly installed. John refused to return to my home to look at these shutters and discuss how to resolve this problem. Ultimately it became necessary for me to hire and pay another contractor to correctly install these shutters. I notified John Runland about the cost of this re-work, and provided him with a copied of the paid receipt. In addition, I told John the new contractor confirmed the shutters were installed incorrectly, including some of the Angry shutters the mounting screws went only through the shutters and not into the house siding. John refuses to reimburse me for any part of this rework. My desired resolution is that John reimburse me the total costs associated with the re-installation of shutters on my home. Angry
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Reason of review:
Bad quality
1 comment
Jasn Pbs

We had a similar situation. Very Disappointing.

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