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Runaway The Label

Runaway The Label

runawaythelabel.com
What is your customer experience with Runaway The Label?

Runaway The Label Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Runaway The Label has a 2.5 star rating from 3 reviews; consumers are mostly dissatisfied and the rating distribution skews unfavorable. Reviews note medium price level and concerns about exchanges, refunds, and cancellation policies.

Positive Feedback

The website appearance and product variety are appreciated and reviewers value the site's selection and diversity of products.

Negative Feedback / Risk Areas

  • Runaway The Label reviews include repeated customer complaints about late or charged express delivery and missing items.
  • Reports describe deceptive return processes, no refunds only store credit, and costly return shipping for returns and refunds.
  • Multiple reviewers cite low quality products and poor, unhelpful customer service when seeking exchanges or cancellations.

Key Takeaways for Future Customers

  • Check recent reviews and customer complaints before buying and confirm return and refund policies.
  • Avoid paying for express delivery if timing is critical and document orders in case of missing items.
  • Contact customer service early for cancellations, returns, or exchange questions.
View full overview ›

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Show reviews that mention
item return label gift package refund practice credit stores cost
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Vyan A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Late delivery

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We ordered from you and did express shipping, and it's late. It's been almost 5 days, and we paid extra. This is unacceptable because we need it now.

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Preferred solution: Deliver product or service ordered

Carl A Nek

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Deceptive Company, No Refunds, Low Quality Products

The website is a deceptive store. They sell low-quality products, and when you receive them and wish to return them, you must first return them at your own cost.

Then, when received, they will state that they cannot issue a refund; they can only issue store credit.

Very deceptive practice. I would recommend shopping at other stores; it was an awful experience.

View full review
Loss:
$400
Pros:
  • Looks good on website
Cons:
  • Deceptive company
  • Low quality product and materials

Preferred solution: Full refund

User's recommendation: Stay away

Katrina K Zbn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return item

I need a return label. Nothing was emailed to me or sent in the package.

Please get back to me as soon as you can because this was a gift and it didn't work out, so I would like to return it as soon as possible. Thank you.

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Anonymous
map-marker Sydney, New South Wales

Shocking customer service and product

Absolutely SHOCKING customer service and products, I wont ever be purchasing from their store again and will be sure to tell family and friends to not make the same mistake.

After purchasing a dress that arrived different to the description and was super itchy fabric, I wanted to return the item.

Be warned after the 30 day return window you arent even allowed an exchange or store credit your money will go to waste.

They were so rude and unhelpful I dont know how they expect good customer satisfaction when they provide service like that. I wont be surprised to see them go bankrupt.

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User's recommendation: DONT BUY FROM THEM

Alyvia S Qba

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Cancel order

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Contains 1 confidential file for company representatives

Id like to cancel the order I just placed and theres no option on the website even though it is still unfulfilled. Would like to cancel before it processes

View full review
Loss:
$51

Preferred solution: Full refund

User's recommendation: Would not recommend

Priya R Bzp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Items is missing

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Contains 2 confidential files for company representatives

Hello

I ordered 7 outfits but one of my skirt is missing

I don't really know how to go about this as it's never happened before with me .This has been a disappointing online shopping experience with poor customer service. please do something with it.

Order no. is 310950

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Preferred solution: Deliver product or service ordered

Gilford Dqw

They are charging 19.99 for express delivery I...

They are charging 19.99 for express delivery I don’t want express delivery also we’re do I put coupon for 15 % off

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