Manufacturer: Rumpke Category: Waste Collection Clear all filters (10 of 10 reviews match)
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Today the Rumpke driver for my area/street threatened to come to my house after work and "take care of me". This all started a week ago when apparently I put a can out that was not picked up. I thought perhaps it was too heavy, so being a nice guy, this week I stood there waiting for the truck by the can, prepared to offer to help lift it if he couldn't do it. The first thing he did was grab the handle and yanked it so hard that it came off....
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Anonymous

Anonymous I would call the cops and then call a new trash company. rumpke sucks. I used to work there until I had to leave that place. I seen stuff like that all the time.

1.0
I didn't like
  • When they do not do their job
#919892

are you kidding?? Hot summer day and they missed me again??? TERRIBLE SERVICE.. 5112 NANCY AVENUE. LOUISVILLE KENTUCKY ... HOW BLIND OR *** ARE THEY?/ ILL BE SWITCHING MONDAY AUGUST 29.. THIS TRASH OUGHT TO BE SMELLING REALLY WELL BY MONDAY. THIS TRASH OUGHT TO BE SMELLING REALLY WELL BY MONDAY.HIS TRASH OUGHT TO BE SMELLING REALLY WELL BY MONDAY. HIS TRASH OUGHT TO BE SMELLING REALLY WELL BY MONDAY. HIS TRASH OUGHT TO BE SMELLING REALLY...
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When I call the girls in the office are nice to call back and assure they are putting in an order for it to be taken, however, nobody ever comes back. I am not bringing it back again, it is going to lay there until they come get it. I am going to contact city hall regarding the contract our city has, and I am breaking away from their poor service. I am done with Rumpke. They are unreliable, and they have alot of changeover in drivers and...
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1.0
I liked
  • Girls in office call back
I didn't like
  • When they do not do their job
  • Lack of reliability
#899860

Rumpke Residential Waste Collection Review

#886224
1.0
The garbage collectors are rude and there are times when they dont even take my garbage. Terrible service, its a shame there isnt another company to switch to. Rumpke can kiss my a**
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Rumpke Residential Waste Collection Review

#842848
Paid for a 20 yard dumpster, they said it was going to be dropped off on Tuesday and didn't get it until Thursday. I paid over 400 dollars and they will not refund me my money!!! So i only got 2 days of services. My husband and i keep calling, they keep changing there story, VERY VERY rude people!!!
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My trash keeps getting Skipped...they say there are cars parked on the corners, but theres NOTHING on the corners!! I have called Several times but the problem is still NOT resolved.
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Anonymous

Anonymous They have No excuse. I have the same problem with Rumpke. Never had these issues with another well known collection company, just with Rumpke. Very poor service and they do...

My trash wasn't picked up again.I (and my guests) get to look at it all weekend, AGAIN. It is so annoying to call and listen to repeated menus and we'll call you back on our next business day. It adds insult to injury. I'm an old woman and have to drag my trash uphill to put it at the curb. I have 2 options. Look at it all weekend or drag it up and down the hill again.Not to mention that I have no where to put a few more days of trash.
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Anonymous

Anonymous I have the SAME probkem out in Mt Washington, Ky. I am so tired of my trash being skipped and I call, they say they put in a work order for someone to come back and get it, I...

I had to talk to one of collectors about something that are bigger ticket item. I think they do a great job! Sometimes i think these people who conplain ,are people who have never done any hard work in there life. Anyway good job Rumpke. There are people like me who knows what hard work is like to do. Thanks and keep up your good work..
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Anonymous

Anonymous Would you think they do a Great job if you had your trash sitting out on collection day and about 8 times over the past 8 months they skip over and leave it sitting!? Would y...

Frequently Rumpke misses our house. For the past three weeks, I have had yard waste out--sticks in nicely tied bundles and a container of garden clippings. I called Rumpke. The dispatcher apologized and said they would get it the next week. They did not. Last week, one of the trash collectors took my hand-written sign off the waste container and relabeled with a Rumpke sticker. Now I have officially labeled yard waste, but they still did not...
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Anonymous

Anonymous I have had the same problems. Again, this past Friday, one truck took the trash, another took the recycle and here it is Monday and the yard waste bin (with a Rumpke yard wast...

2.0
I didn't like
  • Lack of reliability
#871168
I'm so disappointed with the trash service here since the switch to Rumpke. I had a mattress all wrapped up and set out today with the green sticker and here we are at 6:30 pm and it's still out there. I have severe back pain it's difficult for me to coordinate to get help, esp since I can't put it out early or leave it out there for an length of time or I will get fined. I spent all last Saturday waiting in line for 2 hours to get rid of...
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