Rule Boston Camera
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Chicago, Illinois
Cancelled Rental On Short Notice
- - Prices were higher than rivals.
- - Most items had to be ordered.
- - A rental was canceled after a remark about a photo, and they refused further business.
I have done business with Rule / Boston Camera for a handful of months ordering a Panasonic HMC150, tripod, microphone, etc. and overall have been very disappointed with them.
My account rep, Chris, was great, but for just bout everything I wanted, on average their prices were higher then their competitors' prices, almost everything had to be ordered and rarely arrived on the first quoted date, and then for a benign remark about a photo, the company called, cancelling a needed rental order and refusing to do any further business with me. How do you do business with an overpriced, understocked, thin skinned company?
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