by GreatDuskyDolphin #15113202.8
Purchased 5x7 rug and when unrolled, has several stains she on it. I received it a couple of weeks ago but did not unpackaged it until today because I was moving to a new home. Furious!!!
Wish - My items were delivered today and it’s not the correct size
by FreshCrab372 #14810252.2
I ordered 4 of these rugs with the sizing of 133cm by 190cm. The rugs delivered today are size 50cm by 150cm. I love these rugs and would like the size I ordered
Wayfair - Need to return rug
by AssuredHorse #1505812
The color was different than the picture- received excellent customer service- thank you!
by PissedConsumer1462394 #14623943.0
West Elm has now sent me 3 Lucent rugs in Frost Grey. Rug #1 arrived with a 4" cut through it (maybe not their fault as it could have occurred in shipping), but also a few stains on the rug! I did not need to unroll the rug far before shipping it back. Rug #2 was...
by SandyTasmanian Devil459 #14838072.0
Pottery Barn's website states, "our premium White Glove Service - items are delivered to your home by appointment to your room of choice— and are then unpacked and fully assembled". There are no footnotes stating exceptions for any of their products. The order for my rug...
by PricklySiberianHusky #1422241
Got cut off twice! I received this Santa rug today and was so excited as my grandson was here when it arrived! We found the perfect place for it. The left side of the rug is just fine the right side is very curled in 2 places, not sure that it will straighten out. I do t...
Rue La La - Wrong Rug Deluverwd
Rue La La
by ForgetfulGlassLizard369 #14831002.7
I ordered a Hand-Knotted 100% wool rug 9 x 13’ . It’s huge so I didn’t unwrap it before my floor was repaired (from Hurricane Harvey).
Went to open it & it’s a different rug, machine made from plastic. Weeks of back & forth emails.
They admitted the wrong rug was sent. Dragging it out & now they said too bad.
Wayfair - Rug has stains
by PissedConsumer1422141 #1422141
Received rug with stains. They have two big spots