Unclaimed
Rugs Com
519
CLAIMED LOSSES
10
TOTAL REVIEWS
Rugs Com Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCustomer service. Lady need to quit talking so that I could explain to her so I could give her information and she could help me when she spoke she was very well at speaking
Out of the rugs I have bought I have always been pleased. I have one eye bought in October that is frame on the edge. I am a single woman no pets please help me with this situation
ID
Location
Hastings, Nebraska
New Reviewer
Wrong address given
Not pissed lol just want my rug. FedEx ground called me and I gave them my unit number and they still dropped it off at the wrong address! Then they tell me its my problem because the shipping label forgot my unit number.
ID
Preferred solution
Deliver product or service ordered
New Reviewer
Wrong address given
From the photo of delivery it looks like my package was delivered to an adjoining neighborhood. When I spoke to somebody about my home location I told them I lived at unit 314, my driveway sits at the cross street signs of SW Crystal lane and Driftwood lane and has a Hummer in my driveway. There are no other Hummers in my area and none in the delivery photo!
ID
Location
Bend, Oregon
Question before I order rugs
The problem is taken care of and I will continue to use rugs.com! I only used pissed customer to contact you as I could not find your phone number until the next day! Renate VINJE
ID
Location
Wenatchee, Washington
Question about a pull in new rug
This was not a pissed off complaint. I called to ask what I should do about a pulled thread(I created). Im not sure if I should cut and knot it or what??!! We are VERY PLEASED with the rug. Excellent customer service, beautiful color blue and fits our room perfectly. Looking forward to hearing from someone about the pulled thread. Thank you.
ID
Location
Bridgeport, Connecticut
I had a hard time understanding Carl
Can you help me?I am trying to pace an order but it shows that I have ordered it three times and I only want one
ID
Location
Port Saint Lucie, Florida
New Reviewer
Update on carpets ordered.
Not great on tracking information. I received a part of my order , however I did not receive any information that the order was coming. Ive been waiting about a week or so now and nothing else we been received. Im still waiting for the rest of the items to arrive. My confirmation # is sdhewb9cyu. Please help me find out when the are coming. Thank you
User's recommendation: Not sure if the rest of my order is on its way.
ID
Location
El Cajon, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNeed to return the rugs I ordered
Tried calling, cannot get anyone to answer. I need to return the rugs & pad I ordered. I need help!!! Phone is 815-262-****
ID
Location
Lake Villa, Illinois
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