Anthony W Esx
map-marker Lawrenceville, Georgia

Rental not working

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I rented two Rug Doctors that didn't work. The first had no water, the second's brush wasn't spinning. Since 8 yesterday, the carpet still hasn't been cleaned.
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Loss:
$15
Pros:
  • Good when they work
Cons:
  • Too many problems

Preferred solution: Full refund

Anonymous
map-marker Coppell, Texas

X3 won't spray carpet

Water and shampoo sprayed into carpet but machine did not suction up the water in the carpet. Tried 2 different machines and same results.
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Anonymous
map-marker Plattsburgh, New York

Returned 2 units within 30 mins of each other. Each had a problem

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Poor outcome. Had to return 2 units before I got a 3rd that worked. All I was offered was a refund for my inconvenience. I feel I deserve a free rental. Supervisor told me they can issue you a refund for non-working equipment. BS
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Anonymous
map-marker Saint Louis, Missouri

Repairs

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Need a part and sent me to the right direction. Gave the the web sight to order the part with the price.
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