Rubios Coastal Grill
Rubios Coastal Grill Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rubios Coastal Grill has 3.3 star rating based on 12 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Good food.
Cons: Rude staff.Recent recommendations regarding this business are as follows: "Write to the co with your issues. The issue we have other customers have the same The QR is too big. according to the restaurant manager.", "Explain to people working here how the promotion s work", "You better have credit cards or you can’t buy food", "I spoke to the manager and he understands and I am satisfied with his actions", "Don’t rely on the app.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rubios Coastal Grill has 3.3 star rating based on 12 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Good food.
Cons: Rude staff.Recent recommendations regarding this business are as follows: "Write to the co with your issues. The issue we have other customers have the same The QR is too big. according to the restaurant manager.", "Explain to people working here how the promotion s work", "You better have credit cards or you can’t buy food", "I spoke to the manager and he understands and I am satisfied with his actions", "Don’t rely on the app.".
Most users ask Rubios Coastal Grill for the refund as a solution to their issues.
Review authors value the most Location and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Long Beach, CaliforniaComplaint
- Good food
- Rude staff
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Anaheim, CaliforniaResolved: Complaint
Company fixed the issue and I have been provided with apology. I was to text him back so he could send me free meals but when I became available couldn’t find which number was his.
Here is my informationMerle Tucker. 46420 Volare Rd Temecula Ca 92590merletucker@***.com
User's recommendation: Explain to people working here how the promotion s work
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Diego, CaliforniaComplain
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerRefund
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ramona, CaliforniaCancel an order as store is not open yet and would like my refund
Preferred solution: Full refund
Can’t redeem points for rewards
User's recommendation: Write to the co with your issues. The issue we have other customers have the same The QR is too big. according to the restaurant manager.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Irvine, CaliforniaProblem with app
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lancaster, CaliforniaOrder was messed up
Preferred solution: Full refund
Double charged for order
Login
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Redondo Beach, CaliforniaResolved: They don’t care about the costumer
Company fixed the issue and I have been provided with apology.
User's recommendation: You better have credit cards or you can’t buy food
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Torrance, CaliforniaProblems signing in
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Angeles, CaliforniaProblems signing in
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Phoenix, ArizonaApplication not loading my points
No courtesy to disabled
User's recommendation: I spoke to the manager and he understands and I am satisfied with his actions
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rancho Cucamonga, CaliforniaWorst customer service experience!
Today i visited your location in Rancho Cucamonga Ca off of foothill Blvd. I walked in and my order seemed to be confusing to the cashier.
I ordered Chicken nachos with everything on the side except the chicken and cheese and the kids chicken fingers with rice. After repeating my order many times to the cashier she seemed to have gotten it. (This was totally ok with me. I was not upset with cashier.
She was extremely nice and was just having a hard time getting it.) After paying for my order i looked at my receipt and noticed she charged me extra for a side of rice. I brought it up to her attention and she was extremely sweet, apologized, and proceeded to let me know shell tell her manager right away. Now this is where everything went wrong. General Manager, Connie Alonso approached
me and started telling me that their are two different kids chicken bites.
One that comes with fries and one the comes with two sides. I said well then i want the one that comes with two sides. She then said i was not understanding her and decided to walk to the register grab a piece of receipt paper and pen then walk back to me. She had the audacity to try and draw me a photo explanation of how I am wrong and that you have two chicken bites.
I then asked her to go to the menu and show me where on the menu does it show two different chicken bites, one with two sides and one with only one. She walked to the menu and could not find this imaginary menu item. Instead of apologizing to me she told me well Ill refund you the side but now you know. What?!
I asked her for the drawing that she decided was a great idea to draw for me and where to make a complaint. She decided to give me the store phone number so that it wouldnt actually be dealt with.
I was humiliated, embarrassed, and was never apologized to when in fact i was correct. Instead i was drawn a photo like a kindergartner and told now you know.
Companies Similar to Rubios Coastal Grill
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.