RTW Logistics
RTW Logistics Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
RTW Logistics has a 1.0 star rating from 1 review; consumers are mostly dissatisfied with service, communication, and pricing.
Positive Feedback
No positive points were reported in the single RTW Logistics reviews provided; the reviewer cites no helpful customer service or timely delivery.
Negative Feedback / Risk Areas
- Severe delays and lost package complaints with no resolution.
- Unresponsive customer service and broken phone numbers reported.
- Unexpected high charges including a storage fee of $4,935.98 and concerns about billing and refunds.
Key Takeaways for Future Customers
- Expect poor communication; verify contacts before shipping and read RTW Logistics customer complaints.
- Confirm storage and fee policies in writing and consider alternatives to avoid costly disputes.
- Avoid auto-ship or membership commitments until service reliability and customer service are proven.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
RTW Logistics has a 1.0 star rating from 1 review; consumers are mostly dissatisfied with service, communication, and pricing.
Positive Feedback
No positive points were reported in the single RTW Logistics reviews provided; the reviewer cites no helpful customer service or timely delivery.
Negative Feedback / Risk Areas
- Severe delays and lost package complaints with no resolution.
- Unresponsive customer service and broken phone numbers reported.
- Unexpected high charges including a storage fee of $4,935.98 and concerns about billing and refunds.
Key Takeaways for Future Customers
- Expect poor communication; verify contacts before shipping and read RTW Logistics customer complaints.
- Confirm storage and fee policies in writing and consider alternatives to avoid costly disputes.
- Avoid auto-ship or membership commitments until service reliability and customer service are proven.
Turn one complaint into a collective action
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Verified Reviewer
Horrible Experience, No Support, and Endless Delays
- - Shipment delayed for weeks with no resolution.
- - Storage fee of $4,935.98 charged.
- - Emails were unanswered and phone numbers stopped working.
Ive had one of the worst shipping experiences of my life with RTW Logistics. Weeks have passed, and I still dont have my package as I write this review.
Throughout this entire ordeal, the team at RTWMithlesh Kumar, Umesh, Airimports, Lakshmi Shankar, Aaditya, Kishor, and Cecil Vinodoffered no help, no support, and no sense of responsibility. In my opinion, they simply do not care about the shipper or the receiver.
Whats worse, Im now facing an outrageous storage fee of $4,935.98, all at no fault of my own. I even offered my personal phone number and made myself available 24/7, yet that made no difference. Now, their phone numbers have stopped working entirely, and theyve stopped responding to my emails as well.
The lack of communication and accountability is astonishing, and if youre considering using this company, I strongly advise you to look elsewhere.
Go with reputable carriers like UPS, DHL, or USPS. Otherwise, you risk losing your item or facing outrageous fees with no resolution in sight.
In my opinion, RTW Logistics is a company to stay far away from.1-Star Review: Horrible Experience, No Support, and Endless Delays
- Always tell you they will have a solution the next day
- Get me in contact and cc so many people which none help
- Outrageous charges for storage
Preferred solution: Price reduction
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