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Horrible Experience, No Support, and Endless Delays

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RTW Logistics - Horrible Experience, No Support, and Endless Delays

Ive had one of the worst shipping experiences of my life with RTW Logistics. Weeks have passed, and I still dont have my package as I write this review.

Throughout this entire ordeal, the team at RTWMithlesh Kumar, Umesh, Airimports, Lakshmi Shankar, Aaditya, Kishor, and Cecil Vinodoffered no help, no support, and no sense of responsibility. In my opinion, they simply do not care about the shipper or the receiver.

Whats worse, Im now facing an outrageous storage fee of $4,935.98, all at no fault of my own. I even offered my personal phone number and made myself available 24/7, yet that made no difference. Now, their phone numbers have stopped working entirely, and theyve stopped responding to my emails as well.

The lack of communication and accountability is astonishing, and if youre considering using this company, I strongly advise you to look elsewhere.

Go with reputable carriers like UPS, DHL, or USPS. Otherwise, you risk losing your item or facing outrageous fees with no resolution in sight.

In my opinion, RTW Logistics is a company to stay far away from.1-Star Review: Horrible Experience, No Support, and Endless Delays

View full review
Loss:
$10
Cons:
  • Outrageous charges for storage
  • Get me in contact and cc so many people which none help
  • Do not take you or your package seriously

Preferred solution: Price reduction

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