RTS Financial
RTS Financial Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
RTS Financial has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, citing billing problems and poor customer service; recent recommendations advise finding another company.
Positive Feedback
One long-term small trucking customer praised staff for responsiveness and issue resolution, noting consistent support since 2019.
Negative Feedback / Risk Areas
- Multiple customer complaints about withheld payments and an unpaid invoice affecting cash flow.
- Frequent billing issues and difficulty obtaining refunds or releasing mistaken checks.
- Poor customer service response, rude supervisors, and unsolicited account-creation emails.
Key Takeaways for Future Customers
- Check RTS Financial reviews before onboarding and consider alternative factoring companies.
- Expect potential billing disputes and limited customer service access; verify refund and check-release policies first.
- Document all interactions and avoid sole reliance on RTS for critical payments.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
RTS Financial has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, citing billing problems and poor customer service; recent recommendations advise finding another company.
Positive Feedback
One long-term small trucking customer praised staff for responsiveness and issue resolution, noting consistent support since 2019.
Negative Feedback / Risk Areas
- Multiple customer complaints about withheld payments and an unpaid invoice affecting cash flow.
- Frequent billing issues and difficulty obtaining refunds or releasing mistaken checks.
- Poor customer service response, rude supervisors, and unsolicited account-creation emails.
Key Takeaways for Future Customers
- Check RTS Financial reviews before onboarding and consider alternative factoring companies.
- Expect potential billing disputes and limited customer service access; verify refund and check-release policies first.
- Document all interactions and avoid sole reliance on RTS for critical payments.
Media from reviews
Turn one complaint into a collective action
Portland, Oregon
Unpaid invoice
Never cant speak with a person, they just ask me to send a email. I am did a load with Worldwide and RTS keeps my payment. Its time to go through the collection agency.
Portland, Oregon
Email trickster
- - Email congratulated me on account creation with a finish-registration link.
- - I am uncertain who authorized the account.
- - I will never do business with them.
I get an email congratulating me that my account has been created and giving me a link to finish my registration.
Who gave you permision to create an account on my behalf? Why do these people use underhanded tricks to rope you in? What they have done is guaranteed i will never ever do business with them
Kansas City, Missouri
Release check
- - A $1000 check was sent by mistake and does not belong to RTS.
- - RTS will not release the check; please contact me at 816304-****, MC 123-****.
Hello I am needing help on a check that was sent to you guys by mistake. The check is for $1000.
It does not belong to RTS. It was sent by mistake and RTS will not release the check someone please reach out to me at 816304-****.
My MC number is 123-****. The check was sent by mistake.
User's recommendation: If all possible find another Company to to trust with your business!
Los Angeles, California
Appreciate your excellent services
- - RTS has been my partner since 2019 and I am happy with their service.
- - Staff include Bethelhem Akalate and Team 71; they resolve issues quickly.
I have small trucking company and working withRTS since 2019 i love to work with them they go above and beyond to help i really admire to work with Bethelhem akalate,ayda,sara,hilina,Gelilla,all team 71 they are energetic and they know how to resolve issue im really happy for your excellent service keep it up thank you Mulugeta Zeleke from Rohbot trucking LLC.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
- - I was cursed out by supervisor Lauren after 3 years with them.
- - Brad team 38 hung up on me back-to-back, refusing to speak with upper management.
I was cursed out several times handled in a very unprofessional way from supervisor Lauren with 28.. then the next day by brad team 38.they both hung up on me back to back refusing to let me speak with upper management!The fact the o been with them for 3 yrs wat I experienced yesterday has me looking for a new factoring company it was to the point I could believe how bad I was treated that I had to record the whole conversation
Preferred solution: Apology
User's recommendation: Go with Otr
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