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RTIC Outdoors

RTIC Outdoors

rticoutdoors.com
What is your customer experience with RTIC Outdoors?

RTIC Outdoors Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

RTIC Outdoors has a 4.0 star rating based on 1 customer review. Consumers are mostly satisfied but report performance problems under heat and with seams that reduce ice retention.

Key Takeaways for Future Customers

  • Inspect seams and glue on soft coolers before use.
  • Avoid prolonged exposure to direct hot sun to prevent warping.
  • Test ice retention in your environment before relying on it for long trips.
  • Contact customer service; a 3M glue fix was suggested by support.

Negative Feedback / Risk Areas

  • Warping of doors in hot sun causing poor seals and faster ice melt.
  • Glue or seam failures on soft cooler lids leading to leaks.
  • Poor ice retention and internal sweating between layers.
  • High price level and dissatisfaction with discounts and product diversity.

Positive Feedback

Works very well before the warping issue; some customers initially recommend the product.

View full overview ›

Media from reviews

RTIC Outdoors - Doors in the sun light in Arizona warp and won't seal so ice does not...
RTIC Outdoors - Doors in the sun light in Arizona warp and won't seal so ice... - Image 2RTIC Outdoors - Glue completely came off lid to soft cooler. I was fishing and trying to...RTIC Outdoors - Glue completely came off lid to soft cooler. I was fishing and... - Image 2RTIC Outdoors - Failure of the product
View all media ›

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Gary A Ziu
map-marker Las Vegas, Nevada

Doors in the sun light in Arizona warp and won't seal so ice does not last..FYI. I probably won't buy anymore. Don't know why they do that. Just thought you ought to know. If you want pictures, let me

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RTIC Outdoors - Doors in the sun light in Arizona warp and won't seal so ice does not...
RTIC Outdoors - Doors in the sun light in Arizona warp and won't seal so ice... - Image 2

The doors on Arctic ice chests in the back of pickup trucks in southern Arizona in the summer warp and will not flatten, and they don't keep ice very long.

Loss:
$1
Pros:
  • Works very well before the warping
Cons:
  • Waste ice

Preferred solution: Nothing. Would like to see it fixed so I could buy them.

User's recommendation: Don't let it in the direct hot sun

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Anonymous
map-marker San Diego, California

Glue completely came off lid to soft cooler. I was fishing and trying to keep drinks cold when I noticed cooler was basically open. All the flow on seams was gone even with drinks and ice inside

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RTIC Outdoors - Glue completely came off lid to soft cooler. I was fishing and trying to...
RTIC Outdoors - Glue completely came off lid to soft cooler. I was fishing and... - Image 2

I was fishing at Colorado river. It was pretty warm that day, I had drinks and ice inside cooler but the glue seaming the lid together was gone. So it was basically a a bucket.

User's recommendation: To really check the seams of a soft cooler. The customer service told me to try this 3m glue. Hope they use this now

View full review
Anonymous
map-marker Charleston, South Carolina

Failure of the product

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AI Highlights
  • Ice melts quickly.
  • Water trapped between layers makes it unusable.
  • Heavy and costly, not meeting expectations.
RTIC Outdoors - Failure of the product

I initially loved the RTIC backpack cooler, but I'm extremely disappointed after comparing it to my other coolers. The ice melts much quicker than expected, and the cooler sweats both on the outside and internally between the layers.

There's so much water trapped between the layers that it has become unusable.

Now, it's heavy, dysfunctional, and a waste of money. I expected better quality from RTIC, but this cooler doesn't live up to its promises.

User's recommendation: Avoid this and consider an alternate brand

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