Narelle R Sqt

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Verified Reviewer

Billing enquires

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I only wanted 1 month subscription when it was offered at a special price, they then upgraded me to a premium member without my permission. They then took $51.99 from my bank account without my permission.

This $51.99 for 1 month was a lot more than the first Month I signed up for. I phone multiple times with No answer, I left multiple messages for them to call me back, no one has called me back. I sent an email asking them to cancel my subscription and delete my account because I do not want to continue to use RSVP, they have not replied, they have not cancelled my subscription, they have not refunded my money and they keep sending me winks to my email when I have asked them not to.

This is extremely unprofessional and unacceptable. Please have them call me.

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Loss:
$52
Cons:
  • Do not pick up phone or reply to messages

Preferred solution: Full refund

User's recommendation: Go elsewhere much better plarforms than this rip off

Jennifer D Evr

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Verified Reviewer

Cannot get answers from emails or phone

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Original review Sep 20, 2023
In regard to my account it has been deactivated and I have paid money to be on this site no reason given of notification of my deactivation
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Loss:
$59

Preferred solution: An answer to why my account has been deactivated

User's recommendation: Check before going on this site

John B Uei

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Verified Reviewer

Delete my name

Delete my name , have deleted app 6 months ago still charging me Lyon owe me $224:00 or court will be actioned John Beck
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Preferred solution: Full refund

george h Fbl

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Verified Reviewer
| map-marker Parramatta, New South Wales

Queries

i bought 6 stamps i bought them because someone contacted me and i liked there profile then they never contacted me again so is that minus 1 stamp ? if i send a a msg and they dont answr is that minus 1 stamp how do i check how many stamps left cant find that any were have looked is a wink as stamp
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Cherie D Rlg

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Verified Reviewer

STOP pending withdrawal out of my Account - I didn't authorise

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Hi, I only agreed to the 3 day special, and did NOT AGREE to $19-99 PER WEEK withdrawal. I am a lady aged Pensioner and cannot afford this every week. Please refund my $19-99 per week as I only every wanted to try the 3 days to see if it was what I would like to be involved with - I don't. I've contacted my Commonwealth Bank to complain also. Card ended in 6282. Cherie Devenish, 042722****
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Loss:
$40
Cons:
  • Take your money when not authorised

Preferred solution: Full refund

User's recommendation: Don't do the 3 day sign up, they continue on at a lot dearer price

Resolved
Peter D Moe

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Taunton, Massachusetts

Resolved: Automatic payments

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RSVP Com Au - Automatic payments
Updated by user Jan 01, 2023

Company fixed the issue and I have been provided with full refund. On going payments cancelled.

Original review Dec 02, 2022
Presently there is a regular transaction against my personal credit card. I have a transaction from C/card 4557 **** **** 6135 Im aware that my card details have been supplied by a third party for a friends registration. Could you please place a STOP on this transaction, please? I wish to avoid a transaction dispute with the NAB. Im in the process of cancelling this account. I would appreciate the email address relating to this account that I have been paying for, if possible. Kind regards Pete
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Loss:
$56
Pros:
  • No verification of identity to payment

Preferred solution: Cancellation

Anonymous
map-marker Geelong, Victoria County

Not functioning wel

The site was failing to function properly on Safari. It was unusable. Switched to Chrome and it is performing better. Still not 100 % but better.
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Murray A Ryv

You keep taking money out of my account I would like to de register

Money is taken out of my account I don't know why I don't want to have anything to do with rsvp.i am trying to get deleted from this site
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Anonymous
map-marker Melbourne, Victoria

Cannot connect to rsvp

Whenever I try to log on it says unable to log on to this website. Damienhilton5 damien_hilton@***.com
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Melody Por

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Verified Reviewer
| map-marker Melbourne, Victoria

If I buy stamps not with a subscription how long have I got to use them?

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I bought stamps awhile ago and dont believe I had used them but went I went to use one the site stated that I needed to buy more
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