RPS Collection Agency
RPS Collection Agency Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative: RPS Collection Agency reviews show persistent reports of fraud, poor customer service, lost payments, and high price levels with many alleging failure to post payments or remit funds.
Positive Feedback
Few or no positive comments appear; no consistent praise for responsiveness, collections success, or product diversity was reported.
Negative Feedback / Risk Areas
- Frequent RPS Collection Agency customer complaints about unposted payments and missing refunds.
- Repeated reports of unreturned calls and poor customer service for accounts receivable matters.
- Allegations of fraud, billing irregularities, and deceptive collection practices.
Key Takeaways for Future Customers
- Exercise caution when engaging this debt collection agency and verify payment handling and legal claims independently.
- Document all communications and consider alternative collections firms if you require reliable customer service or legal support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative: RPS Collection Agency reviews show persistent reports of fraud, poor customer service, lost payments, and high price levels with many alleging failure to post payments or remit funds.
Positive Feedback
Few or no positive comments appear; no consistent praise for responsiveness, collections success, or product diversity was reported.
Negative Feedback / Risk Areas
- Frequent RPS Collection Agency customer complaints about unposted payments and missing refunds.
- Repeated reports of unreturned calls and poor customer service for accounts receivable matters.
- Allegations of fraud, billing irregularities, and deceptive collection practices.
Key Takeaways for Future Customers
- Exercise caution when engaging this debt collection agency and verify payment handling and legal claims independently.
- Document all communications and consider alternative collections firms if you require reliable customer service or legal support.
Boca Raton, Florida
They should be banned from doing business in Florida
- No service; court records describe a generic person served.
- I was not informed; judgment issued; online payment wasn't posted; transfer not received.
They did not serve me a court summons. Entered in the court record that I was served providing a generic description of the person they served.
They received a judgment because I was not informed of the court case against me, I tried to pay the judgement via their online website pay service but the payment was never posted. I initiated a direct wire transfer and firm claimed fund were not received.
Clearly they are not interested in accepting a judgment. They are after something beyond the judgment
User's recommendation: NO - They should be investigated
Scam/fraud
- Claim amount: $13,388.57; company ran away with the money.
- Website existed until May 2013; agents Michaela and Kay now unreachable.
I have submitted a claim for them to collect for me in the amount of $13388.57 but they ran away with money. They had there website until May, 2013 but I guess im not the only one scam off by this company.
I've spent months following up with this company and they said they will let me know but if they saw this coming, im sure they collected already and ran away with the money. Two agent name Michaela and Kay are the ones that were following up but can't get hold of them now.If there is any legal way to solve this problem, please let me know what I can do to collect my
money.
Speedway, Indiana
William T Ficka, RPS Worldwide, Invoice guard, Accounts receivable, HF holdings
- RPS Worldwide made no progress in 6 months and failed to respond.
- Florida records link William T Ficka to 11 debt-collection firms.
A man named William T Ficka is the owner of RPS Worldwide. I hired RPS worldwide to collect on 4 accounts for me. After 6 month with no progress I tried to get in contact with them about these debtors and to find out what to do next. They never returned my calls or emails. Come to find out RPS Worldwide is in major trouble for fraud and scams nationwide. Also found out RPS Worldwide closed their doors without telling anybody. So I started looking for a new company. I found a company called Accounts Receivable. After talking to a guy named Trent, I decided to try them out. I gave them the info need to get started. He gave me a link to sign into my account to track my progress. Turns out the account tracking program is exactly like the one RPS Worldwide used. After further investigation this is what I have found.
This comes straight from the Florida Department of State Division of Corporations. These links will take you to the registered bussiness in William T Ficka name. His name is on every one of these companies and what he is doing should not stand.
accounts receivable incorporated - http://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetail/EntityName/domp-p110000****7-2eb88ff1-456a-44d6-952*-794d9757c507/accounts%20receivable/Page1
RPS Worldwide, Inc - http://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetail/EntityName/domp-p070001****7-31bae96b-b65f-4e94-a4b9-b8e9661aca5f/rps%20worldwide/Page1
HF Holdings inc. - http://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetail/EntityName/domp-p120********-ca28574*-400f-45c3-9e56-f30d89ab189d/HF%20Holdings/Page1
So I did a search on Ficka, William T in the Florida Department of State Division of Corporation and this is what I found. http://search.sunbiz.org/Inquiry/CorporationSearch/SearchResults/OfficerRegisteredAgentName/ficka%20william/Page1
This man is/was running 11 companies in the debt collection service industry. After so many complaints and threats, he takes his customers money, closes the business and opens a new one.
THIS SCAM ARTIST NEEDS PLACED IN JAIL.
Check out ripoffreport.com for this guy. He and his wife Carla Brown have been scamming people for years.
He lives in Kississimee, FL. Look at the Orange and Osceola County clerk of court pages and you will be amazed at what you find.
Their daughter appears to be joining in on the scamming as well. These people need to be in jail.
CEO
- RPS collected $6,000 but never turned it over.
- They lied about everything and about having a legal department.
- I had to hire a real attorney to recover the funds.
I inquired about a process and RPS collected 6000.00 never turned the money over to my company lied about everything. I ended up getting a real attorney to collect.These people need to be shut down and jailed for fraud.
Biggest scam in collections on the internet.I would not use them for anything, they pretend to be on your side and they lied about having a legal department.
Anthony Pellino and his so called boss Bill and Carla who was supposed to be in collections I do not even think that any body at this location knows what is real and what is not. They need to be investigated and shut down.
I have the same issue. Now they have closed and have no idea who to contact, any suggestions?
Replying to
THEY ARE A SCAM
- Owner described as a drug user who verbally abuses employees.
- Anthony Pellino and Jennifer Carey allegedly pressure for paid cases and scam clients.
RPS/ AKA ACCOUNTS RECEIVABLE --SAME COMPANY--- SAME RESULTS--- THE OWNER IS A DRUG USER HE'S VERBALLY ABUSIVE TREATS HIS EMPLOYEES LIKE ***- HE HAS HIS 2 SIDE KICKS ANTHONY PELLINO AND JENNIFER CAREY --- ANTHONY IS A COCAINE HEAD AND JENNIFER IS A PILL POPPER TOO SHE GOES AND DRIVES TO PICK UP THE OWNERS PILLS FOR HIM. IF YOU DONT BRING IN MONEY FROM TRYING TO COLLECT ON "CASES" YOU WILL BE FIRED THATS WHY THERE IS ALWAYS NEW PPL THERE.
JENNIFER AND ANTHONY LIE TO PPL ABOUT THEM BEING TAKEN TO COURT THEY HAVE NO ATTORNEYS TO GET THESE HELPLESS PPL TO PAY AND WHEN THEY DO GET PAID THEY DONT PAY THE CLIENTS--- AND IF ITS AN OLD CASE ANTHONY WILL CALL THE CLIENT AND SCAM THEM INTO PAYING MONEY TO PUT INTO A "TRUST FUND" TO PRETEND LIKE HE'S FILING PAPERS TO HAVE THE DEBTOR SERVED FOR LITIGATION.
IT'S ALL ***. THIS PLACE IS A SCAM BE AWARE !!!!!!!
David, Bill and Anthony are all Coker heads. Google their full names In mugshots and u will c each of them have been arrested for Coke possession along with other reasons.
They r losers and only want to steal to support there's habbits. Don't trust them or they will steal from u.
Calimesa, California
Rps
- Pollino and the secretary were rude.
- The secretary transferred the call to him.
- He claimed I signed with them via electronic, which is a lie.
anthony pollino is the *** of the company,so is the secretary that answers the phone. i called to complain about him, yet she transfer me to him.
i submitted some info of them reviewing my case, and informed them, after not hearing from them, that i have someone else taking care of it.
anthony pollino became rude, surly and tried to tell me i signed with them via electronic, which is a lie.
he told me that it would be impossible for anyone to collect my judgement since two people were filing for it and they would proceed anyway. this is sensless
Phoenix, Arizona
Manager
- Poor communication and disorganization at RPS Worldwide.
- Checks issued to the wrong payee and multiple delays before resolution.
I too submitted a debt for collection with RPS worldwide. After no one contacted me for 3 months, I called and found out the person I submitted the paperwork was no longer with the company and they did not know who I was.
I resubmitted paperwork and never heard back. A YEAR later, I got a check in the mail for a small portion of the original debt. The check was made out to the wrong payee. The original paperwork stated who to make the check out to.
I sent the check back with a letter explaining the error and they assured me that they would re issue. A month went by, no check. A call and they said it was "probably" on the desk of the person who re-issues checks. Another month and no check.
Another call and they said they would fill out an issue report!!! Now they decide to fill out an issue report? 3 months of calling and I think I have talked to 5-6 people in the office. I have a list.
Several phone calls later over the course of several days and they today said the checks in the mail! They obviously heard every excuse for people not paying their bills and they saved them to use on their own customers!!!
If you do not want to ever see your debt collected, I would highly recommend this shabby, shadey disorganization. FYI you will probably need another debt collection agency to collect your collected debt from these people!
RPS WORLDWIDE FRAUDSTERS
- Pursued a debt claim for 4 years with RPS; paid $1650 for alleged filing fees.
- They were unreliable, out of office, and did not provide updates.
Try contacting Marcadis Singer Attorneys in Tampa. RPS passed a number of accounts to them and the attorneys and Client liaison staff there have proved very helpful. If you are one of the lucky ones, they will have your file.
The 5th Debtors deposition has been set for June 12th, 2013. Will the debtor appear this time? Watch this space!
I have been pursuing a substantial debt (excess of $65000) for 4 years through RPS Worldwide, having recently paid them $1650 for alleged filing fees on a "no win, no fee" agreement!! Like other people I have found them to be unreliable, untrustworthy charlatans.
They are conveniently "out of office" if you try to phone them. They do not return calls (namely Jessica, Vanessa, Basil and Jennifer Carey). They conveniently lose information. They make up stories about attorneys acting on your behalf and give no updates.
I provided them with all the information they requested and now have on file.
They have done absolutely nothing to pursue my claim. Maybe I should sue them?!
how the *** can you contact them???????
Grand Junction, Colorado
OWNER
- Unresolved collection of $4,336.57 against Michael McCann since Jul 2012.
- Lawsuit costs $815 discussed; promised in 30 days, but no progress.
I AM JOAQUIN ARREDONDO, and I own LIBERAL AUTO SALES IN KANSAS AND HAVE SUBMITTED A COLLECTION BY MICHAEL MCCANN IN THE AMOUNT OF $ 4,336.57 DLLS - FROM JULY / 2/2012 .. But to date has not been resolved NOTHING ...
And November / 28/2012 TALK TO AN AGENT CALL JAY COHEN COLLECTION OF LEGAL DEPARTMENT AND I suggested putting a lawsuit against Michael McCann WITH A COST OF $ 815.00 DLLS. To begin the process would take about 30 days as promised. BUT SO FAR NOTHING NEW IN THE CASE AS I LOOK IN MY MIND IF I WOULD HAVE THE RIGHT TO SEIZE THE $ 815.00DLLS BACK, IF NOT BAN ME A YUDAR because it seems as fair. Or whether there is a charge deducted YOU IN THAT AMOUNT AND PLEASE RETURN THE REST ..
ALSO WANT TO ADD TO THE PERSON WHO DID THE DEAL (JAY COHEN) I HAVE ALMOST NO LONGER CONTACT YOU AS TO TOP HAD TO MAKE PAYMENT FOR $ 815.00 DLLS .. the attendant always says he's busy and let ME NOW AND NEVER CALL FOR bACK. I am very confused and disappointed by the sevice PLEASE HELP ME IS THE FIRST TIME THIS HAPPENS TO ME .. TRA TIME MY NAME IS JOAQUIN ARREDONDO ..
My address is 907 N. LIBERAL KANSAS KANSAS.
IS MY CELL PH (620) 655**** .. THE PERSON HE IS TREATED: JAY COHEN IN FLORIDA, WITH PH, (877) 285-**** .....THANKS FOR ALL.
lets organized and sue them!!! basters!
they took $3200 from me in 2012- never heard back from them!
please contact Scott, my new collection lawyer with all the info!!!
he takes present age!
a very serious company...
i work with them on my other cases...very honest!
this time i went and visit their office and saw their faces!!!!!! google them: Law office of James R.Vaughan P.C.
11445 E Via Linda Ste 2-610 (86*)***-9411 OFFICE (602)279-**** EXT 124 ask for Scott or his assistant Brittany we should go after them! tell your friends!!!!
Visakhapatnam, Andhra Pradesh
Fraud
- Recovered USD 163,000 from a defaulter.
- They claimed no upfront fee and 20% contingency but later asked USD 5,700; paid USD 600; then delayed, stopped responding, and were labeled fraud.
We have entrusted a case to them to recover our dues of USD 163,000 from one of the defaulter. Initially, one Mr Jay chen and one Mr Asten interacted with me and told that they don't charge any upfront fee or money and will take 20% as and when the money is recovered, but need only some fee of USD 600.
But after some time, they told that Attorney is demanding USD 5700 for filing the suit. Based on their promises I have remitted the said money to their account on 13 Apr 2012 and send all the documents. Till receipt of the money they were so prompt and quick in responding to our mails and phone calls., but soon after receipt of the money they started delaying the matter and told that they have not received the documents. We have sent the documents repeatedly.
Till March 2013, they rarely responded to mails and update the portal on insisting. Since Apr 2013,they stopped attending my calls and stopped replying to mails. They have even deleted the content on the portal. It appears to be a big cheater and fraudster.
It appears that they are all colluded, one gang cheat us by luring, inducing with false promises and RPS will come into picture with recovery. I think this is all a mafia.
RPS Collection Agency-Total Frauds!
- Hired to collect a small debt; they lied, couldn't locate our account after re-submitting, and months of unreturned calls with rude service.
Hired them to collect a small debt owed and they lied every step of the way as to what they had doned.When I called to get a update, twice they could not even find us in their computer, even after I re-submitted the paperwork. My account manager supposedly had a medical emergency and then I dealt with the main manager who informed me that they do not even work with claims under $500(mine was) and that my original manager was fired. So after a month and a half of ***, all we got was lies and alot of unreturned calls and rude customer service.
Based on my research of RPS Collections and reading all the reviews, it wouldn't at all surprise me if they collected your $500 and simply kept it.
Dallas, Texas
RPS worldwide FRAUD
- Submitted information mid-October; system showed debt would be collected.
- Now the case handler is gone and no one knows who I am.
I submitted information in mid October, confirmed that I was in the system and my debt was going to be collected. Email and call repeatedly for updates.
Told by my case handler that she is looking into it. Finally call again today- she is no longer with company and they have NO IDEA who I am. ARE YOU KIDDING ME? I think that if a company accepts your business, they should do a better job of keeping track of you, and keeping you informed as to what they are doing on your behalf.
So all this time, I thought I had someone working for me.. but I WAS WRONG.
I have been doing some research on to this company and it's practices are no where near professional. Their CEO and his partner instructs employees to get violently verbally aggressive against the debtors in order to force payment of debt.
They were also located in Daytona under the name of Legal Recovery services. While there, they collected thousands of dollars which their clients suggest they never received their appropriate share. When they called to address the matter they get told the president of the company Mr.Haywood Merritt has ceased doing business and the company has closed. That he is the only one who would have access to the accounts.
Which, if you do your proper research you find that the Haywood Merritt, president of Legal Recovery and Charles Merritt, president of Dynamic Recovery both worked together at Legal Recovery. When asked why the company ceased doing business,you are met with a scripted response. This is the scripted response you receive:
On September 12, 2012, Legal Recovery Systems ceased doing business. All employees were discharged for lack of funding.
Mr. H. ****** ****** is the CEO and sole shareholder of said company. All banking accounts are in his and/or the company name, wherein he is the sole signatory.
Your contract, is with Legal Recovery Systems, Inc. All payments by debtors were made to Legal Recovery Systems, Inc. and deposited into the aforementioned accounts by H. ****** ******.
All funds earmarked for litigation cost were made and deposited in the same manner by the same person.
Legal Recovery Service, Inc., regretfully, cannot assist or facilitate in whatever action you deem necessary against H. ****** ****** and/or Legal Recovery Systems, Inc. We did not assume any of the debt or outstanding obligations as we are a new entity with no ties to H.
****** ****** or his company. No one but the President and CEO of Legal Recovery Systems, Inc., has access to or knowledge of the status of his finances or client base.
We suggest you direct all your inquires directly to Mr. H.
****** ****** through the following:
Mr. H. ****** ****** ************************************ XXXXX (Cell) XXX-XXX-XXXX ******gmail.com I will include links to the Better Business Bureau that have some complaints on there. With further research you will see that this is not just an isolated case and seems to be rapidly growing.
Their practices are illegal. It is called collections harassment. Their in ability to give clients their share is theft and is a felony offense. Possible money laundering which is a Federal offense.
If you are offered a position by this company, it is imperative that you turn it down. I am including a verbatim copy of their "basic" script which they tell you to you use until that they are making excuses. Then they want you to talk over, get loud, take complete charge of the call by threatening consumer with court, liens, arrest, etc. If you are asked for a supervisor, you are supposed to tell them "I am the supervisor".
If they ask for the Lawyer on Site, you are supposed to say "I am one of the Lawyers on Site". There are reports of them posing as law and government officials and even appearing at debtors house and threatening them. Here is the verbatim copy of the script which I will add a scanned copy of as well. IF ANSWERING MACHINE: Hello (You are told to not say hello, so you will see it scratched out on copy) this message is for (debtor's name), this is (your name) with the offices of DRI.
IT IS IMPERATIVE that you cantact my office IMMEDIATELY regarding a serious issue involving yourself. You can contact me directly at (see top) When calling reference case number (give case #). HANG UP! (You are told not to say thank you or have a nice day.) IF DEBTOR GETS ON PHONE: Mr./Mrs.
(debtor's name), my name is (your name) and I am with the offices of DRI, we have been retained by: (client's name) regarding an outstanding obligation owed by you in the amount of :(give amount) and what our client has instructed us to do is to proceed immediately with the filing of litigation against you UNLESS you and I can come to some sort of out of court resolution TODAY and that is the purpose of my call. AT THIS TIME THE DEBTOR WILL START TALKING LISTEN TO THEM. IF THE DEBTOR STARTS DISCUSSING THINGS YOU DO NOT KNOW ANYTHING ABOUT THEN SAY THIS: Look, (debtor's name) without discussing the merits of the case right here and now, really all I need to know is if you want to resolve this obligation TODAY IN FULL and if so we can do a check over the phone RIGHT NOW. IF DEBTOR SAYS YES THEN GET THE CHECK INFORMATION (ROUTING #, ACCOUNT #, CHECK #) AND LET THEM KNOW YOU WIL DRAFTING PAYMENT TODAY AND THEN END CALL.
IF DEBTOR SAYS NO AND IS DISPUTING THEN SAY THIS: Well I am sure that my client did not pull this debt out of thin air, and having said this, how much do you think you owe? IF DEBTOR SAYS NOTHING THEN SAY: Ok we will see you in court! HANG UP! IF DEBTOR GIVES YOU AND AMOUNT LESS THAN WHAT THE CLIENT WANTS, THEN YOU SAY: Ok I will call my client right now to see if they will accept that amount and if they do I'll call you back to close the case with a check over the phone.
IF THE DEBTOR SAYS OK THEN DO AS YOU SAY!!!!!!! (Yet no attempt to call the client is actually made). IF DEBTOR SAYS I DON'T HAVE THE MONEY, THEN GO FOR PAYMENT TERMS SUCH AS: HALF NOW AND HALF IN A WEEK, 2 WEEKS, OR A MONTH, 1/2 NOW AND SO ON..... What the script doesn't say, but what they tell you to do is this: If the debtor is deceased, ask about the Executor of the Estate.
Get information and call them. If no EoE then mark as deceased and move to the next. If they claim wrong number, ask how long they have had the phone, if they know the debtor, if they are friend or family of the debtor. They tell you not to be polite, but be forceful and over bearing.
Never let the debtor get control of the call. Their address is 218 B E. New York Ave. DeLand, FL 32724.
I beg you all to do your research on this company and help me bring a stop to it. This is getting out of control. Here are the better business bureau links: http://www.bbb.org/central-florida/business-reviews/collection-agencies/dynamic-recovery-in-deland-fl-9019**** http://www.bbb.org/central-florida/business-reviews/collection-agencies/legal-recovery-systems-in-daytona-beach-fl-9013**** Tons of information can be found elsewhere, but this is the one that I felt were pertinent. New Information as of 7/17/2014: Haywood and Charles Merritt could possibly be the same person.
Haywood Charles Merritt. He is 35 years old was in the United States Marine Corps. and has been apart of these companies. Dynamic Recovery Systems, Inc.
Legal Recovery Systems, Inc. RPS Companies, Inc (http://www.bbb.org/central-florida/business-reviews/collection-agencies/rps-companies-in-orlando-fl-18435****) Sterling Collections Ltd. Joseph, Anderson and Associates (http://www.ripoffreport.com/r/Joseph-Anderson-Associates-Inc/Orlando-Florida-32811/Joseph-Anderson-Associates-Inc-Collection-agency-I-am-using-cannot-be-contacted-any-539140) Coleman Technologies Inc Constar International Inc I will keep posting more information as I find it and it arrives. NEW INFO AS OF 7/17/2014: After more extensive research, I have found the name of his partner, David K*****.
Upon further investigation I have found that David K***** also has an arrest record that dates as far back as 2/20/1999 and as new as 5/11/2012. His charges range from possession of cocaine, marijuana and valium, to traffic in stolen property, 4 separate counts of burglary and grand theft of +$10k but -$20k, grand theft auto, leaving scene of accident w/ injury or damages, battery, FTA Battery, etc. He has been affiliated w/ almost the same places as Haywood Charles Merrit.
David K***** has been out of prison since 3/13/13. I will update as soon as more information becomes available.
RPS Collection Agency / RPS Collection Services
- The company collected $800 as legal fees but had no lawyers.
- After paying, the reviewer couldn't reach anyone and the case ended.
I used this company to try to collect a debt from an old tenant. All they managed to due for me was to collect $800 for "legal fees" and lie to me at every step in the collection process. Regardless of what they say, they have no lawyers or legal expertise at their disposal. They are all *** artist. After I was duped into paying them I could no longer get through to any human being and the case ended there.
RPS is some kind of a ponzi scheme with an expensive website, operated out of someone's basement in Orlando. They need to be sued and shut down.
NEVER CONSIDER USING THIS COMPANY!!!
I used to work there for 2 months so let me give you all a scoop. They have recently changed their name to HF holdings. The owner Bill Ficka is a major drug addict that everybody calls "boss" he comes into the office coked out of his mind. He curses at and treats everybody like ***. He encourages employees to basically steal from the customers. for example I once collected for a doctors office where we "forgot" to tell the doctor how much we collected. We eventually collected about $10k and only told him about $1k. If you hire them, you're going to be working with the manager Basil Hamden. He is an absolute *** who would steal from his own grandmothers grave if you turned your back on him. They may have you working with David K***** who will basically just harass someone until they pay. the bottom line. DO NOT HIRE RPS WORLDWIDE OR HF HOLDINGS OR WHATEVER THEY CHANGE THEIR NAME TO. THEY WILL STEAL ANYTHING THEY COLLECT!
Companies Similar to RPS Collection Agency
AccountsReceivable Com
“I used to work as a passenger driver but for some reason my account was deactivated Right now I want to...“
Weltman Weinberg And Reis
“They sent a letter to my daughter saying she owed money from State Farm: I called & said if this is...“
Scottish Friendly
“I tried to move a modest investment from a Scottish Friendly account to another provider. Despite being...“
JN Bank
“I spoke with a very courteous and professional agent, who helped me with my enquiry. The waiting time to...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I got a call from RPS collecting a debt for Check n Go. I checked them out online.Thanks for all the reviews.
RPS is a scam. Unfortunately for those who were scammed.