Anonymous
map-marker Roanoke, Virginia

Hopefully no one else has to deal with Keith Proctor

Got a long block 6.4 from this piece, It took around 6 months of me calling him every other day to get the motor shipped. Had the motor installed and it went 1650 miles and thru a rod out of the block.

His warranty is no good because this POS will not call you back and has ghosted me.

I ended having to sell the truck for about 1/2 of what it was worth. He made all these promises when I called him to tell him about the motor fail then stopped answering my calls

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User's recommendation: Please don’t get involved with POS

Michael B Mse

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Verified Reviewer

Bad service and parts

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RPM Powerstroke Of Juliet - Bad service and parts
RPM Powerstroke Of Juliet - Bad service and parts - Image 2
RPM Powerstroke Of Juliet - Bad service and parts - Image 3

Ordered set of 8 fuel injectors, only 7 in box. Said would overnight 8th one, never showed up. 2 of the 7 injectors are bad and will not answer multiple phone calls, emails or Messenger messages

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Loss:
$1063
Cons:
  • No customer service
  • Bad parts

Preferred solution: Full refund

User's recommendation: AVOID AT ALL COSTS

Christina t Pro

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Verified Buyer
|

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Verified Reviewer

Paid in full only receive part of the parts I ordered

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RPM Powerstroke Of Juliet - Paid in full only receive part of the parts I ordered

In May 2020 we ordered a long engine block, And other parts tolling almost $8000 as of 10 weeks later we have only received half of the parts they will not communicate with us we keep getting a run round that it is but shipped every week for the last 5 weeks we just want our money back, The owner Keith proctor keeps telling us that he shipped the parts they never show up they will not give us tracking numbers they never tell us who he shipped him with, .. They're located in Mt. Juliet Tennessee

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Loss:
$3200

Preferred solution: I would like a refund of the for the parts we have not received

User's recommendation: Don't spend your money here

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