Roys Auto Services Of Ludlow
Roys Auto Services Of Ludlow Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed sentiment: reviewers praise the Website but report poor customer service, limited product diversity, and a high price level; some Roys Auto Services Of Ludlow reviews mention safety concerns after repairs.
Positive Feedback
Customers note quick intake for urgent issues and they value the shop’s Website for information and scheduling.
Negative Feedback / Risk Areas
- Poor customer service and recurring customer complaints about follow‑up.
- Limited range of services or product diversity compared with expectations.
- High price level and billing concerns; one repair charged $215 and left a leak, posing safety risk.
Key Takeaways for Future Customers
- Use the website to book and verify services before arrival.
- Request written estimates and ask about parts like gas tanks versus lines.
- Document repairs and confirm warranty or refund policies.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed sentiment: reviewers praise the Website but report poor customer service, limited product diversity, and a high price level; some Roys Auto Services Of Ludlow reviews mention safety concerns after repairs.
Positive Feedback
Customers note quick intake for urgent issues and they value the shop’s Website for information and scheduling.
Negative Feedback / Risk Areas
- Poor customer service and recurring customer complaints about follow‑up.
- Limited range of services or product diversity compared with expectations.
- High price level and billing concerns; one repair charged $215 and left a leak, posing safety risk.
Key Takeaways for Future Customers
- Use the website to book and verify services before arrival.
- Request written estimates and ask about parts like gas tanks versus lines.
- Document repairs and confirm warranty or refund policies.
Turn one complaint into a collective action
Ludlow, Massachusetts
Maniacal Mechanic
- - Gas line replaced for $215; the job took three days.
- - Car leaks gas and leaves puddles.
- - Why wasn't the tank replaced with the line?
I brought my car in for a gas leak and he took it right in. I was told that it would be a quick fix.
He said it was just my gas line. So I had him replace the gas line he charged me $215.00 it took three days. My car is back but the whole tank leaks! Each time I drive to a client's home it literally leaves gas puddles behind!
Now I can only put $5 of gas at a time into my tank.
I am pregnant and have to wear a mask and keep my windows of the car closed so I don't poison myself and my unborn child. Why wasn't the gas tank replaced along with the gas line?
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