Sherry C Elz

FINANCE OFFICER LIED TO ME

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After spending approximately $3,000 to refinance my home at a lower rate shorter term. They cut off communication.

They were supposed to pay off my credit cards with my home equity. They did NOT.The mortgage servicing company continues to make mistakes with the billing.

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Loss:
$5000
Cons:
  • Lied to me

Preferred solution: Full refund

User's recommendation: Don't do business with Royal MortgageLLC

Anonymous

Their ethics are pathetic their business practices or Worse don't use them steer clear of them!

I'm not even giving them one star0

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Cons:
  • Unethical
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

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