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Royal Palace Westwood Hotel

Royal Palace Westwood Hotel

www.royalpalacewestwood.com
What is your customer experience with Royal Palace Westwood Hotel?

Royal Palace Westwood Hotel Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Royal Palace Westwood Hotel has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Centrally located.
    Cons: Dirty rooms, Hair and dust in mattress cover, Musty odor.

  • Recent recommendations regarding this business are as follows: "Don't stay there ,it's dirty ,musty odor ,and has mites".

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Verified Reviewer
| map-marker Los Angeles, California

Mites and other guest hair in bed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I stayed in this hotel for literally one hour because when I laid in bed I got bitten by mites and when I lifted the sheets cover there were other guest hair in the cover.The hotel was dirty,the carpet full of dust,musty odor and overall a Dumb.The clerk told me I should sleep in the sofa bed instead because there were nobody to change the sheets and there were not extra mattress cover to put in the bed.I can believe that after I spend $250 they were expecting me to sleep in a sofa bed instead of the king size bed I requested.Ibwas willing to stay in another room but they said there were no more rooms.I left at midnight to go to another hotel in Santa Monica which I was very happy and stayed there 10 nights.The hotel refused giving me my money back saying I took a shower there and stayed for more than an hour.Yes because I found out about the bed mites after I laid in bed to watch TV.This hotel is a dumb ,old and dirty and they don't acknowledge the hair and the dirty mattress cover even though I have photos and I showed it to the clerk.Ther are thief's trying to take advantage of the clients.Dont stayed there ,is a dumb!

View full review
Loss:
$256
Pros:
  • Centrally located
Cons:
  • Hair and dust in mattress cover
  • Dirty rooms
  • Musty odor

Preferred solution: Full refund

User's recommendation: Don't stay there ,it's dirty ,musty odor ,and has mites

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