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map-marker Little River, South Carolina

Royal Maids House Cleaning Service Review from Little River, South Carolina

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Royal Maids House Cleaning Service Review from Little River, South Carolina
Royal Maids House Cleaning Service Review from Little River, South Carolina - Image 2
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Royal Maids House Cleaning Service Review from Little River, South Carolina - Image 5
Updated by user Feb 22, 2017

Absolutely no response from company. Filed a BBB complaint as well and they ignored that as well. Worst experience I've ever had with a company.

Original review Jan 20, 2017

Stay away! They guaranteed us a full deep cleaning.

One of the owners came to our house for an inspection and we were very specific about what we wanted. We asked about having the window sills, floors, cabinets and baseboards deep cleaned. They said "we will clean everything" and quote us a price. We agreed and scheduled a cleaning.

The day they came to clean I got home I honestly couldn't even tell anyone had been there to clean, at all! When I called and complained the owner insinuated I was a liar. She agreed to come to our house for an inspection and at that time admitted the work was completely unacceptable. She also said she would give us a refund.

After that she avoided my phone calls for two days before sending me an email stating no refund would be given. STAY AWAY!!!

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Reason of review:
Bad quality
1 comment
Guest

You can always clean it yourself too.

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