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Royal Dutch Puppies

Royal Dutch Puppies Reviews

www.royaldutchpuppies.com
What is your customer experience with Royal Dutch Puppies?

Royal Dutch Puppies Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Royal Dutch Puppies has a 1.0 star rating from 1 review; consumers are mostly dissatisfied with customer service and the website, and report a high price level with a 100% unfavorable rating distribution.

Positive Feedback

No positive aspects are noted in the available review.

Negative Feedback / Risk Areas

  • Customer reports being charged a $1000 deposit then losing the puppy, a primary Royal Dutch Puppies customer complaints example.
  • Issues with billing and refunds, with staff offering only repayment rather than honoring purchases.
  • Poor customer service and website problems cited by consumers.

Key Takeaways for Future Customers

  • Check Royal Dutch Puppies reviews before paying deposits and keep detailed payment records.
  • Expect potential refund delays and verify seller policies in writing.
  • Contact consumer protection if transactions go unresolved.
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Steven M Tag
map-marker Struble, Iowa

Total Ripoff

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AI Highlights
  • - Deposited $1000 for a puppy and got a confirmed-purchase receipt.
  • - They sold the puppy to someone else after taking the money and offered only a refund.

I put a deposit down of $1000 last week, received a receipt of confirmed purchase, several days later my friend received an email that the puppy that I bought was still for sale. I called them today and asked when they are sending final invoice and the puppy.

They replied that they sold my puppy to someone else after they took my money. The actually sold my puppy to someone else and the best they would do is pay my money back!!

I don’t want my money back, I want our dog! I’ve called my attorney, this company needs to be shut down.

Reason of review:
Order processing issue
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2 comments
Guest

This is a totally fake review, our deposits were $200 in 2018 and we don't sell puppies that are reserved by deposit to other people. We have never been contacted by anybody's attorney especially regarding this non-existent complaint. ~Elisa with Royal Dutch Puppies

Guest
reply icon Replying to comment of Guest-1673830

I have bought from this group before, they are the most honest ethical people ever. The bichon were purchased were in great health, well socialized and loved. I can’t wait to buy our next dogs from them.

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