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Royal Doulton Outlet

Royal Doulton Outlet

www.royaldoultonoutlet.com.au
What is your customer experience with Royal Doulton Outlet?

Royal Doulton Outlet Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Royal Doulton Outlet has a 5.0 star rating from 1 review and mixed sentiment: low price and site praised, but a recent online order was cancelled after no updates and the customer was told it was their fault. Recent recommendation: Do not shop on their online store.

Key Takeaways for Future Customers

  • Check Royal Doulton Outlet reviews before ordering.
  • Expect low price levels but verify order confirmations.
  • Monitor order tracking and follow up promptly.

Negative Feedback / Risk Areas

  • Reported poor customer service and lack of updates on orders.
  • Order cancellations and difficulty obtaining refunds are noted as customer complaints.

Positive Feedback

Reviewers value the website experience and the outlet's low price level.

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Resolved
Colin S Arb

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Verified Reviewer
| map-marker Sydney, New South Wales

Resolved: Shocking service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - No updates or delivery details were provided.
  • - The order was cancelled for late follow-up, and the special price is no longer available.

I made an online order 2 months prior.

I never received any updates or delivery information and I had just phoned to see what has happened with my order and I was told that it is my fault for following up so late and the order has been cancelled and there is now nothing I can do about it.

I purchased the item on special and I have now been told that I can no longer purchase it at that price.

This is very poor business practice and it is shameful that I should have to call and see what has happened, only to be told that it is not their problem.

Cons:
  • Buy on special - receive no delivery

Preferred solution: Deliver product or service ordered

User's recommendation: Do not shop on their online store

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