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NOT REALLY AN AUCTION HOUSE

1.0
It's hard to call this an auction for the simple reason Royal Auction Group can see your bids, including the maximum price you have on the item and they can bid on anything in the auction thus controlling all the prices. Here's what their terms of sale state "This...
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#3596022 Review #3596022 is a subjective opinion of poster.
Cons
  • Two many to list
Preferred solution
Have a fair auction
New Reviewer

Terrible Customer Service and follow up

1.0
Purchased a pick up truck back in Sept. 2019. Was forced to use them to transfer the title and receive the title. The cost was $165. A premium! To date have not received a title for the vehicle. They say they mailed it. I gave them proof from USPS that I never received the title. They only sent me a form to request a title. I asked them to send me the title or at least send me $75.25 for the cost of a replacement title. To date I have not received a title, the $75.25, or any correspondence regarding this issue and my requests.
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#1694303 Review #1694303 is a subjective opinion of poster.
Pros
  • Car auction
  • Truck auction
  • Equipment auction
Cons
  • Fees
  • Customer service
  • Condition of vehicles while in their possesion
Reason of review
Poor customer service
Loss
$75
Preferred solution
Deliver product or service ordered

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