Roxy UK
Roxy UK Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Roxy UK has 1.7 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Do not buy on line from this company", "Buy in shop", "Avoid ! Terrible customer service".
Consumers are not pleased with Website and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Roxy UK has 1.7 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Do not buy on line from this company", "Buy in shop", "Avoid ! Terrible customer service".
Consumers are not pleased with Website and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Non delivery of item and no response to email req no 318****
I have been told my case has been studied and closed and my complaint rejected - delivered by Royal Mail, i.e. left outside my house between bins - not a safe place - so £114 wasted as item not there. Will not purchase from this company again.
- Ignore issues with unsafe delivery
Preferred solution: Full refund
User's recommendation: Do not buy on line from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Milton Keynes, Milton Keynes
Non delivery of item and no response to email req no 318****
Despite using email had received no response to non delivery of item- rang, have been sent a form to complete but no timeframe for resolution of issue. Delivery was by Post office who left item in full view of street between bins- this was an item over £100- stated tracked- no message left or card re delivery. Item was not where left.
User's recommendation: Buy in shop
Lewisham, Lewisham
Missing parcel
The phone didnt ring, my issue is still an issue! Cant get through to anyone!
Nobody is answering me! Im still waiting for my order! No reply to emails! My first time ordering!
No phone number working!
Please get back to me! This is silly ..,please answer me !!!
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Exmouth, Devon
Order problem
Very poor. There is no way to contact someone if something goes wrong with an order.
No point in waiting 3 days for the phone lines to open when by then the order has been dispatched.
I am peeved with this as I have missed out on an £8 discount. Worst customer service I have ever come across
Did not get my first order money off. This is a terrible company you cannot contact anyone bla bla bla
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bristol, Bristol
Resolved: Do not buy from Roxy horrible customer service
Company fixed the issue and I have been provided with apology.
Part of my parcel has not been delivered . No one pick up the phone in customer service .
After 15 min waiting on the phone automatically disconnect you.
On the website it is hard to find email where to write for help. Absolutely awful experience.
User's recommendation: Avoid !!! Terrible customer service
Columbus, Ohio
Trying to get tickets sent to my email
Tickets never sent to my boyfriends email , he cant go tonight n I need tickets sent to my email, his email is jjquillen@***t mail.com , my email where I need tickets sent to is Marshantigger@***.com
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