Wanessa M Ddp

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Verified Reviewer
| map-marker San Francisco, California

Sofa looks old after 6 months of use

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Rowe Furniture - Sofa looks old after 6 months of use
Rowe Furniture - Sofa looks old after 6 months of use - Image 2

Took over 6 months to get my sofa, and after 3 months of use it started to look old and the feathers were coming out and poking us.

I was in love with the floor level and the fabric that came was not the same. This is the worst purchase I even made and I spent over 6,000 dollars.

They also do not return calls or emails regarding the warranty, very bad service and their resellers cannot really help us when it is an issue with warranty.

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Loss:
$6
Cons:
  • Poor quality and service

Preferred solution: Full refund

User's recommendation: Do not buy from this brand, very bad quality and inconsitency

Ramesh Phf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wall, New Jersey

Inquiry about fabric samples

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Tried to use the contact form to ask for fabric samples. Tried several times to submit and it said it was spam.

Difficult to contact about questions that I had regarding fabrics. No phone contact and the contact form did not work properly.

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John R Vas
map-marker Alpharetta, Georgia

My couch cushion inserts are falling apart after only 3 years

My couch cushions are falling apart. The two couches are less than 3 years old and this shouldn’t happen.

I would like to have these four cushions (inserts) sent to me. Please call me to discuss. The model was sold through our designer. Their are four cushions and the tag number is ROWE item 124042-P603-002 BK Another number on the tag is RoweKit 569281 P603 002 BKIT Harmony Set Req Date 7/29/2019.

I spent good money for these two sofas and they look horrible. Please call me asap to discuss.

I’m happy to send pictures as well. John Rice

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