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Rowe Furniture

Rowe Furniture

www.rowefurniture.com
What is your customer experience with Rowe Furniture?

Rowe Furniture Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Rowe Furniture has a 2.0 star rating from 2 reviews; consumers report dissatisfaction, citing poor reliability, warranty response problems, and high price.

Key Takeaways for Future Customers

  • Check Rowe Furniture reviews before buying and confirm lead times and warranty handling with your seller.
  • Verify fabric samples and delivery timelines; expect possible contact difficulties with customer service.

Negative Feedback / Risk Areas

  • Long delays on delivery and contact form failures.
  • Durability issues with cushions and fabric after months to years.
  • Poor response on warranty, exchange, refund, and cancellation concerns—common Rowe Furniture customer complaints.

Positive Feedback

Some buyers initially liked the floor-level design and fabric options and purchased through designers.

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Media from reviews

Rowe Furniture - Sofa looks old after 6 months of use
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Wanessa M Ddp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

Sofa looks old after 6 months of use

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AI Highlights
  • - Took over 6 months to receive the sofa.
  • - After 3 months, feathers poked out and it looked worn.
  • - Spent over $6,000, and warranty calls go unanswered.
Rowe Furniture - Sofa looks old after 6 months of use
Contains 1 confidential file for company representatives

Took over 6 months to get my sofa, and after 3 months of use it started to look old and the feathers were coming out and poking us.

I was in love with the floor level and the fabric that came was not the same. This is the worst purchase I even made and I spent over 6,000 dollars.

They also do not return calls or emails regarding the warranty, very bad service and their resellers cannot really help us when it is an issue with warranty.

Loss:
$6
Cons:
  • Poor quality and service

Preferred solution: Full refund

User's recommendation: Do not buy from this brand, very bad quality and inconsitency

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Ramesh Phf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Inquiry about fabric samples

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AI Highlights
  • - The contact form for fabric samples was flagged as spam and failed.
  • - No phone contact is available and the contact form did not work properly.

Tried to use the contact form to ask for fabric samples. Tried several times to submit and it said it was spam.

Difficult to contact about questions that I had regarding fabrics. No phone contact and the contact form did not work properly.

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John R Vas

My couch cushion inserts are falling apart after only 3 years

AI Highlights
  • - Cushions on two sofas under 3 years old are falling apart; four inserts requested; please call John Rice.

My couch cushions are falling apart. The two couches are less than 3 years old and this shouldn’t happen.

I would like to have these four cushions (inserts) sent to me. Please call me to discuss. The model was sold through our designer. Their are four cushions and the tag number is ROWE item 124042-P603-002 BK Another number on the tag is RoweKit 569281 P603 002 BKIT Harmony Set Req Date 7/29/2019.

I spent good money for these two sofas and they look horrible. Please call me asap to discuss.

I’m happy to send pictures as well. John Rice

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