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Row52

Row52

row52.com
What is your customer experience with Row52?

Row52 Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Row52 has a 3.0 star rating from 1 review. Consumers are mostly neutral and note high price level, site inventory issues, and slow turnaround on exchanges and refunds.

Key Takeaways for Future Customers

  • Check recent Row52 reviews and confirm site inventory for your state before ordering.
  • Expect limited response from customer service on cancellations and refund requests.
  • Avoid relying on auto-ship or membership billing without confirmation of support responsiveness.

Negative Feedback / Risk Areas

  • Customer complaints about delayed or missing responses to emails and text alerts.
  • Refunds and exchanges reported as slow or denied; billing and vendor refund disputes noted.
  • Site not updated for some states, causing inaccurate inventory information.

Positive Feedback

Recent recommendations urge checking site updates and vendor reliability before purchase.

View full overview ›

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Dallas, Texas

Need help gettitext alerts again. Deleted account but still says it's my email ID is still there

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Stopped getting text alerts. Contacted by email 3 times, no response.

So I deleted account for my email. Will that fix it?

Create a new account after 24 hours? Somebody better contact me!

View full review
1 comment
Guest

Had the same thing want to change my username so I deleted account to start fresh cannot use my email and Row52 does not respond to emails. Harsh and rough.

Anonymous
map-marker West Valley City, Utah

Site needs updating for state of Texas

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AI Highlights
  • - The site does not show updated Texas inventory and only lists Dallas locations, though it previously covered all Texas locations for several weeks.

Went to use the site to locate updated inventory but was unable to do so because the site is not current for the state of Texas. The site only shows inventory for the Dallas locations in the state of Texas. The site use to show current inventory for all the locations in the state of Texas but has not shown inventory for the entire state of Texas for several weeks.

User's recommendation: Ensure site is updated before using for your location

View full review
Featured
Juan G Nyl

Complaint

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AI Highlights
  • - Vendor hasn't delivered the part and is delaying a refund with excuses.
  • - I contacted the vendor by phone and via the website twice with no response.

I called regarding a vendor who hasn't delivered the part and is stalling about giving me a refund using multiple excuses for not refunding my money. The number says that I have to send message through website which I have done twice and no response. I just want my money back and report this person as a fraud.

Loss:
$165

Preferred solution: Full refund

User's recommendation: Don't use a Gilbert Juan Marcos

View full review

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