patrick w Olc

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Order info

ROVUX Footwear - Order info
Didn't receive my order number placed order on November 26 2023. Also Didn't receive a tracking number card was charged.
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Loss:
$100
Pros:
  • Nice footwear
Cons:
  • Be careful

Preferred solution: Deliver product or service ordered

User's recommendation: Be careful

patrick w Olc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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Order info

ROVUX Footwear - Order info
Original review Dec 03, 2023
Placed order didn't receive it. Ordered on November 26 2023 .also haven't received a order number and my card was charded
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Pros:
  • Nice foot wear
Cons:
  • Might experience a order problem be careful

Preferred solution: Deliver product or service ordered

Resolved
Shawanna M Lpk

Resolved: No help

I have not received my order at all and I cannot contact anyone. 917942**** please call as soon as possible Im going on vacation and I need my sneakers
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Loss:
$108

Preferred solution: Deliver product or service ordered

Candice R Rkt

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Verified Reviewer

Refund

They changed me for a second shoe that I didnt even order and its not even my size!!! Im not happy because you cant even talk with anyone!!!
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Loss:
$110

Preferred solution: Full refund

Anonymous
map-marker Marmora, New Jersey

Cancel order/ identity Theft

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ROVUX Footwear - Cancel order/ identity Theft
110.50 at 3:30pm 6/7/23 unauthorized transaction identity theft. Stop transaction and return funds. Mastercard has been reported stolen and cancelled. Dispute started through PayPal. Do the right thing and return my 110.50. Messages left on your number and emails sent.
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User's recommendation: Mastercard PayPal card # stolen

Kerrie M Wov

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Verified Buyer
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Order info

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ROVUX Footwear - Order info
ROVUX Footwear - Order info - Image 2
ROVUX Footwear - Order info - Image 3
ROVUX Footwear - Order info - Image 4
Original review Jan 21, 2023

Original shoes I ordered and confirmed with an order confirmation number ended up being back ordered, so I never received them. I did speak with customer service who conveniently placed another order for a different sneaker.

I just received them, but Im not so sure about them. For starters, they are way to bulky and chunky and when I put them on I feel like the balance is off and Im leaning forward. I need to contact them again and discuss returning them.

Customer service has been excellent this far and I hope that continues. They are heavy too, so I cant see wearing them all day at work, when I average about 12,000 steps a day.

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Loss:
$66
Pros:
  • Great color and design
Cons:
  • Too bulky and heavy

Preferred solution: Full refund

User's recommendation: Very bulky and large looking sneakers

Anonymous
map-marker Marmora, New Jersey

Cancel order/ identity Theft

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My Mastercard number was stolen and a charge of 110.50 @ 3:30pm 7/6/23 was made on my card. It was not me and this charge was not verified by me. My card has been cancelled by PayPal and a dispute filed. Stop this transaction at once and return funds. Again my card number was stolen. A message was left on your number 210-835-****.
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User's recommendation: Identity theft stop transaction!!!

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