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Latest Reviews
Watch out for what you are signing up when you purchase Netgear products
Netgear products come with 1 year product warranty when you purchase a new product. However their online/customer support is valid only for 90 days. Around or after the 90th day, you will be provided recommended firmware updates from netgear. Once...
Don't buy an Orbi system - Netgear
I set up am Orbi network at my church and started having intermittent connectivity issues. After trying to debug the issue myself, it became clear the issues stemmed from the main router (I'm fairly tech savvy so I could at least determine that...
Don't buy a router there - Best Buy
I tried to buy a new router at Best Buy. and after my experience a day I will never shop there again and I canceled my credit card account with them. I bought one router there but the sales rep forgot to tell me that you needed a modem to work with...
Don't buy a router there - Best Buy
I bought a router at Best Buy and then returned it because the sales rep didn't tell me I needed a modem to work with it. Then another sales rep told me I could get a free model from Spectrum so I bought another router from them. I spent about 40...
Need help hooking up router - Netgear
I have the ac1200 that I paid $189.00 for and I can't get it to work. I have called customer service and they won't help me without me paying for the fix. I have to houses and I'm was going to go buy another Netgear wireless router but instead I'm...
Pissed Customer - Netgear
I needed to update my firmware but the damn think kept disconnecting. I called customer service and and they told me because it had been more than 90 days they would have to charge me to update their product! WTF??!! I bought the damn thing, you got...
Drop another quarter for the next 3 minutes - Netgear
Poor technical service. My ISP goes down. When we tried to connect our router back, it needed to be reset. After considerable time of repeating what equipment we had NETGEAR support said they are ready to bring the router back up but the 90 days is...
Didn’t provide any support for 4 days after purchase - Netgear
I bought a new NighHawk WiFi router and I had lot of trouble getting it to work despite my IT experience and when I called support they refused to provide support unless I send a proof of purchase and then another team updates my account. However...