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Route One

Route One

www.routeone.co.uk
What is your customer experience with Route One?

Route One Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.0 star rating based on 1 customer review with consumers mostly dissatisfied. Recent recommendations include "It's okay" and "Don't go with this company!".

Key Takeaways for Future Customers

  • Check Route One reviews for reports of unexpected charges and delivery problems before ordering.
  • Be prepared to contact customer service for refunds and billing disputes if issues arise.

Negative Feedback / Risk Areas

  • Recurring Route One customer complaints about an unexpected $59 charge and requests for refunds.
  • Reports of missing or misdelivered packages and poor communication from customer service.

Positive Feedback

One reviewer said "It's okay," indicating an occasional satisfactory experience despite complaints about billing and refunds.

View full overview ›

Media from reviews

Route One - I want my money back on my card
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Michelle B Tdj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Santa Monica, California

I want my money back on my card

Route One - I want my money back on my card

I did not agree to pay $59 I want my money back and delete me from this app,I never paid this before so please give me money back

Loss:
$59

Preferred solution: Full refund

View full review
Anonymous
map-marker Milwaukee, Wisconsin

Refund

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AI Highlights
  • - Order RTCECL2N8MLPBT0LD6H5DG was not delivered.
  • - Delivered to a blue-door recipient instead of the Brown-door apartment.

My order was never delivered to 618 Central Apartment T109 Phoenix, Az 85004 for Arbetria Saine order # RTCECL2N8MLPBT0LD6H5DG Order date 12-3-2022 they delivered it to a person with a blue door the apartment that it was supposed to go has a Brown door thank you JoEtta Foster 414-530-****

User's recommendation: It’s okay

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Laura V Hgi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pissed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I want to know where the *** my package is ??? This is *** want answers or my money back because this is ***

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t go with this company!!

View full review

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