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Roundhouse

Roundhouse

www.roundhouse.org.uk
What is your customer experience with Roundhouse?

Roundhouse Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Roundhouse has 1.4 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Tickets Stiff Little Fingers", "10", "Don’t bother contacting them", "Don’t bother", "Avoid - it took them 4 months to respond with a lame response".

  • Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.

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Media from reviews

Roundhouse - Refund as I am disabled & my doctor advised me not to attend
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ticket number refund pdf copy request service copy m83 pdf gig
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Wolfgang K Qeq

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Verified Reviewer

Resolved: Stiff Little Fingers

Updated by user Apr 06, 2024

Company fixed the issue and I have been provided with apology.

Original review Mar 07, 2024

My order is 721****.

Im from Bavaria 66 years old and not so good in English.

Do I receive E-tickets?

Or

Do I have to do more?

Please help me.

All the best

Wolfgang

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Preferred solution: I like to get known if I receive an Eticket for my order 7214220 Stiff Little Fimgers

User's recommendation: Tickets Stiff Little Fingers

Valory Vyi

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund as I am disabled & my doctor advised me not to attend

Roundhouse - Refund as I am disabled & my doctor advised me not to attend
Contains 2 confidential files for company representatives

I am disabled and as I am so advanced with my illness my doctor asked me not to attend@#$%^&*()¥£_/=÷×+-'":;,?×÷=/_£¥123456****

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Preferred solution: Full refund

User's recommendation: 10

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Bristol, Bristol

Refund

Contains 2 confidential files for company representatives

I was asking for a refund on the adam ant ticket for the 9 11.2024 as I am disabled and my disability has come to an advanced stage and my doctor told me to not go to the concert. No one has contacted me from the Round House

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Su G Hmy

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Verified Reviewer

I hate venues that it’s impossible to communicate with

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Impossible to call venue because I want into and I find it difficult to read the website its crap and this form is also ***

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Cons:
  • No telephone contact

Preferred solution: A telephone number

User's recommendation: Don’t bother contacting them

Mike S Urx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dunstable, Central Bedfordshire

Unable to Attend M83 gig tonight - request pdf copy of ticket to resell

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Only received ticket at last minute - not as advertised and with Covid I was unable to transfer to another fan. Customer service was NON EXISTENT and I was only offered a lame response 4 months later.

There are much better professional venues that consider music fans - would recommend them instead.

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User's recommendation: Avoid - it took them 4 months to respond with a lame response

Anonymous
map-marker London, England

To buy a ticket

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Im disgusted with them its impossible to reach the venue and buy a ticket from the box office. Buying a ticket on line cost £6.50 extra, £4.50 for the pleasure of buying a ticket and £2 towards the restoration of the building

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Anonymous
map-marker Douglas, Isle Of Man

Awaiting Tickets

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Ticketmaster Order #58-5****/UK5 - still awaiting tickets for Marillion this Sunday 26th

Your form wont accept my mobile as valid UK number 07624 45****, number entered is my home number and I won't be there after 8.15am Saturday

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Anonymous
map-marker Luton, Luton

Enquiry about seating

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Trying to speak to someone about seating - the automated site wouldnt let me type anything other than my details - I wasnt able to type my question / query

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User's recommendation: Don’t bother

Kiron Brq
map-marker Bayville, New Jersey

I have been waiting for my refund for about 10 days

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Long story I'm so sick of telling it, but I owe what is three plastic jugs of this supplement you sent me 12 you took $500 out of my account. You made me mail it back to you at my expense which was $60 because I had to put a $500 to make sure it gets their insurance and now 10 days later no phone call no email, and he said it would take five days and the phone number sucks no one ever answers

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User's recommendation: Noooooo

Anonymous
map-marker Dunstable, Central Bedfordshire

Unable to Attend M83 gig tonight - request pdf copy of ticket to resell

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As above, unable to attend due to illness but cannot resell at face value due to updating QR code.

Customer service number 0300 678* *** is offline

Please send me pdf copy.

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User's recommendation: Avoid Roundhouse until they resolve the ticketing system and introduce customer service so as to resolve any ticket issues before the gig. Would not risk again. Awaiting a full response from their bot which initially responded 5 days after the event (4 days after the promised time and too late anyway as gig had passed).

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