Rotorazer
Rotorazer Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Many Rotorazer reviews trend negative with low overall sentiment; customers report delivery, durability, and order accuracy problems despite helpful reps.
Key Takeaways for Future Customers
- Expect steep discounts but verify order details and packaging before accepting delivery.
- Be prepared to contact customer service for order issues and ask about payment plans up front.
Negative Feedback / Risk Areas
- Repeated Rotorazer customer complaints cite wrong or used items sent and long shipping delays.
- Customers report billing errors, difficulty obtaining refunds, and poor exchange/cancellation policies.
- Product durability issues and limited replacement blade ordering options were commonly mentioned.
Positive Feedback
Some customers praised responsive agents and attractive pricing, noting the saw can be useful for limited woodwork tasks.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Many Rotorazer reviews trend negative with low overall sentiment; customers report delivery, durability, and order accuracy problems despite helpful reps.
Key Takeaways for Future Customers
- Expect steep discounts but verify order details and packaging before accepting delivery.
- Be prepared to contact customer service for order issues and ask about payment plans up front.
Negative Feedback / Risk Areas
- Repeated Rotorazer customer complaints cite wrong or used items sent and long shipping delays.
- Customers report billing errors, difficulty obtaining refunds, and poor exchange/cancellation policies.
- Product durability issues and limited replacement blade ordering options were commonly mentioned.
Positive Feedback
Some customers praised responsive agents and attractive pricing, noting the saw can be useful for limited woodwork tasks.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Waiting to try product
- - Adrian was very helpful, found the order quickly, confirmed it, provided extra contact info, and stayed on the phone until the email confirmation.
Company fixed the issue and I have been provided with apology. They sent me a working tracking number.
I finally received my order. Thanks
My customer service rep, Adrian, was very helpful. It a short time to find the order, but Adrian did confirm our order and gave us more contact info and stayed on the phone until we received his email confirmation.
Gil H
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI'm having trouble with my rotors or saw
I purchased rotor razor saw 1year ago. I tried to use it to day and it will not turns.your company is full of carp
User's recommendation: Have a person that can help with getting repairs on Rotorazer saw
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSaw won't work
- - Not durable; stopped working on 1/2 in plywood.
- - It overheated and brushes failed.
- - Hard to tell blade location, but cuts clean; warranty unknown.
This is a nice little saw however it is not durable. It stopped working while cutting a piece of 1/2in plywood.
Got very hot. Brushes went bad. I've had the saw used it sparingly until now. It is also hard to tell where the blade is cutting.
It makes a nice clean cut. We will see if the company warranties it.
User's recommendation: If you don't do much wood work this would be a good saw to have. But not good for much else
Madera, California
Used/Nit Platinum that I ordered
- - Wanted three installments as advertised but was charged full amount.
- - Product received is not Platinum and appears used; please rectify.
I spoke to Customer Service on Monday because when I ordered Roto Razor, I wanted to purchase in three (3)payments, as advertised, but was charged the full amount. The representative gave me a discount in order not to cancel my order and I agreed.
Just received product and its NOT the Platinum that I initially ordered.
Also, it is used as shown from photos. Please rectify order ASAP.
User's recommendation: Buy @ retail stores with proper boxing and not thrown into a Ben box, USED
Never received razor I ordered
It's been 2 months and I still haven't received my order
Please email me as soon as possible to let me know when I am going to get my order to
Product only worked for a few months
- - Difficult to contact and resolve issues; customers are passed between departments.
- - Sales promises sound great, but communication needs work.
The company is too difficult to contact to resolve a problem, which switches the customer from department to department until too much time has elapsed. The promises to sale the saw sounds great. But the actual communication needs a lot of work.
- Great advertisement
- Product is not as advertised
Preferred solution: Deliver product or service ordered
User's recommendation: I'll have to think on a referral
Reedley, California
Question about wood blade order
- - I want wood blades only, not a mixed 3-pack.
- - I'm willing to buy 3 of the same blades if available.
I need to order a couple replacement blades for wood. All the websites offer a 3 blade package.
Wood, tile, metal. Why do I have to buy what I don't need.
I'm even willing to buy 3 of the qood blades. Why are you guys so difficult and unfriendly.
User's recommendation: Buy what you need or buy a knock off.
Reedley, California
Question about wood blade order
I want to order 3 blades for wood. But I only get the option to order a set of 3 that has the 1 wood, 1 tile, and 1 for metal.
How can I order just the wood please. There is no option to specify.
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Right, with that 3 blade pack you only get one of what you really wanted. Everybody knows that to have but a single good blade when working is tantamount to suicide.
Why not a 10-blade pack of wood only, or tile only, or metal only? A 3 pack of different types may be OK for the occasional householder, but not actual workers.