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Rotorazer

Rotorazer

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What is your customer experience with Rotorazer?

Rotorazer Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Rotorazer has 3.6 star rating based on 2 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Great advertisement.
    Cons: Product is not as advertised.

  • Recent recommendations regarding this business are as follows: "Have a person that can help with getting repairs on Rotorazer saw", "Buy @ retail stores with proper boxing and not thrown into a Ben box, USED", "If you don't do much wood work this would be a good saw to have. But not good for much else", "I'll have to think on a referral", "Buy what you need or buy a knock off.".

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Media from reviews

Rotorazer - Saw won't work
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Airen Urn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

Resolved: Waiting to try product

Updated by user Feb 11, 2025

Company fixed the issue and I have been provided with apology. They sent me a working tracking number.

I finally received my order. Thanks

Original review Jan 27, 2025

My customer service rep, Adrian, was very helpful. It a short time to find the order, but Adrian did confirm our order and gave us more contact info and stayed on the phone until we received his email confirmation.

Gil H

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Keisa Upu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Moultrie, Georgia

I'm having trouble with my rotors or saw

I purchased rotor razor saw 1year ago. I tried to use it to day and it will not turns.your company is full of carp

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User's recommendation: Have a person that can help with getting repairs on Rotorazer saw

Gene G Hff

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tampa, Florida

Saw won't work

Rotorazer - Saw won't work

This is a nice little saw however it is not durable. It stopped working while cutting a piece of 1/2in plywood.

Got very hot. Brushes went bad. I've had the saw used it sparingly until now. It is also hard to tell where the blade is cutting.

It makes a nice clean cut. We will see if the company warranties it.

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User's recommendation: If you don't do much wood work this would be a good saw to have. But not good for much else

Anonymous
map-marker Madera, California

Used/Nit Platinum that I ordered

I spoke to Customer Service on Monday because when I ordered Roto Razor, I wanted to purchase in three (3)payments, as advertised, but was charged the full amount. The representative gave me a discount in order not to cancel my order and I agreed.

Just received product and its NOT the Platinum that I initially ordered.

Also, it is used as shown from photos. Please rectify order ASAP.

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User's recommendation: Buy @ retail stores with proper boxing and not thrown into a Ben box, USED

Mone Jnx
map-marker Troy, New York

Never received razor I ordered

It's been 2 months and I still haven't received my order

Please email me as soon as possible to let me know when I am going to get my order to

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Joyce and George G
map-marker Columbus, Georgia

Product only worked for a few months

The company is too difficult to contact to resolve a problem, which switches the customer from department to department until too much time has elapsed. The promises to sale the saw sounds great. But the actual communication needs a lot of work.

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Pros:
  • Great advertisement
Cons:
  • Product is not as advertised

Preferred solution: Deliver product or service ordered

User's recommendation: I'll have to think on a referral

Anonymous
map-marker Reedley, California

Question about wood blade order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I need to order a couple replacement blades for wood. All the websites offer a 3 blade package.

Wood, tile, metal. Why do I have to buy what I don't need.

I'm even willing to buy 3 of the qood blades. Why are you guys so difficult and unfriendly.

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User's recommendation: Buy what you need or buy a knock off.

1 comment
Guest

Right, with that 3 blade pack you only get one of what you really wanted. Everybody knows that to have but a single good blade when working is tantamount to suicide.

Why not a 10-blade pack of wood only, or tile only, or metal only? A 3 pack of different types may be OK for the occasional householder, but not actual workers.

Anonymous
map-marker Reedley, California

Question about wood blade order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I want to order 3 blades for wood. But I only get the option to order a set of 3 that has the 1 wood, 1 tile, and 1 for metal.

How can I order just the wood please. There is no option to specify.

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