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I had your company Roto Rooter out of Sarasota, Fl do some work at my home on 12-22-2016. Was never explained the final price until the work was completed. Was charged $457.00 for $20.00 worth of parts and was advised by the teck that to repair the hole that he put in my wall would cost $179.00. Gave him a post dated check because my wife has Cancer for the 30th of December and he said no problem. They deposited the check on 12-27-2016 and I was...
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Anonymous

Anonymous Still no contact.

1.0
I didn't like
  • Being taken advantage of
  • To expensive
  • Unethical practices
#996590
BEWARE!!! The reviews are very similar on different review sites! They charge you a ridiculous amount of money and still don't fix your problem! They came to the house twice and claimed they cleared the main sewer line. We pulled a ridiculous amount of sludge from the pipe. Basically they didn't get to the clog. If they had, the a/c drain would have been mangled as it had fallen down in the main line and was causing toilet paper to catch and...
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I needed a drain snaked. My the company I used before was unavailable so I looked other help. Roto Router will not quote over the phone and now I know why. They over charge and after waiting a few hours, you are not left with many options. I have had the same service done by real plumbers for $170, these guys charged $337 for the same job. That's a lot if money for about 15 minutes of actual work. I used them once before about 10 years ago and...
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2.0
I liked
  • Repairman
I didn't like
  • Gouging
  • Were grossly overpriced
  • Way they swindle customers
#979400

Roto Rooter Crawl Space Cleaning Service Review

#976340
1.0
They were supposed to clean whole crawl space. They didn't and lied. I took pics and sent to manager. He said they did, and then admitted they did not actually do whole area. When I said I don't want to pay whole bill then he says too bad and bye.
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Short Review for December 12, 2016, Other

#972096
Just wanted to know how they are
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Roto Rooter Plumbing Service Review

#970479
1.0
All they did was make a big mess and they fixed nothing while they tried to drill out our piping all they did was make it come out the drain for the washing machine and then charged us $600 what a rip off
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Water Heater Repair Review

#969664
Need to have water heater repaired. Called set appointment never showed or called. So I checked in and the said they got flooded with calls not my issue. So took some time to check reviews maybe it was for the best they had had time getting two stars . But of course on there website there five star company my ...
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In short, we had a leak in our yard. Roto Rooter wanted $4,000 to repair a spot leak, demanded check before work was even done. Claim they found the issue in a broken drain tile in our ditch. Gave them the check, and over the next few days, the water issue got much worse, bigger spots spreading into driveway, etc. I contacted them and the rep said that "The work was done properly!" and that "It would take time to dry out". Called our water...
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They came to unclogged the swer line, they guy came on time without camera they were going to use to detect the problem. He fixed it, and schedule my appointment for the camera for next day at 10 am, i called them and said my schedule was 10 to 1, not at 10, i reschedule for next Saturday 10 to 1, no body came and they said they will reschedule it for sunday morning with no reason. Trying to talk with a manager no one gives any information......
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Anonymous

Anonymous Holy cow! I paid 523 dollars to have them snake a line. I will bash this company forever.

#970738
We've had plumbing issues for weeks. Most of the plumbing companies we called gave me the run around or wanted to charge me a minimum of 80 dollars just to come out and give me a quote. Ridiculous! Roto Rooter came out that same day and found the problem. Chad and Brent did an excellent job. They were very pleasant and professional at all times. The job was very time consuming but they stayed steady at it keeping me informed of any developing...
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4.5
#963623

NEVER use this company in the Orlando area (not sure if other areas are the same). They came out for a re-pipe estimate. Not only did they not explain where they would have to put holes in the wall to re-pipe, but they said they will not repair the holes. Then they added a new water heater to the estimate without looking at my existing water heater to see IF I needed I new one!!! Which I didn't as I just replaced it. Their excuse was... "oh,...
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#953394
Had a back up in the kitchen sink when I would use my washing machine . Called Mr. Rooter and Valeria the dispatcher send Ozzy. Fixed the problem and was charged the advertise price.But the problem continued.Called Valeria and send Ozzy the next day. He used the camera and showed my husband and me the problem . He did a hydro-scrub and problem was solved at a reasonable price. Gave me a written warranty . Was very please and happy with their...
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#942752
I have two experiences with Roto Rooter of Salt Lake 1. Kitchen Sink not draining. Roto Rooter used their device to un clogg the drain. A few days later the sheet rock in the floor below was saturated with water. I had to call a contractor to mud, sand, and repair the wall. The contrator also had to repair the plumbing under my kitchen sink to fix the leak caused by roto rooter. 2. Bathroom Toilets not draining. Roto rooter found a paper...
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#936253

Contact Roto Rooter

Headquarters Address:
Roto-Rooter Group, Inc.
2500 Chemed Center 255 East Fifth Street
Cincinnati, Ohio 45202-4726
Phone:
(800) 768-6911
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Roter roter in new orleans are a very races company there very races toward the black americans its not the employes its the mangers in office mr mike and assit manger mr tommy no one should b treaded different i well never ever yous there sevice
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Anonymous

Anonymous What kind of races are they looking for? Foot races? Go-Karts? Are they even suggesting you watch Nascar races on TV?!? I don't wish that on anyone on any color, creed or reli...