Rotel
Rotel Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rotel has a 1.9 star rating based on 4 customer reviews and consumers are mostly dissatisfied. Reviews cite quality control on Amazon, high price level, and problems with exchange, refund and cancellation policies.
Key Takeaways for Future Customers
- Check Rotel reviews and inspect orders from Amazon on arrival.
- Expect potential delays with refunds and customer service responses.
- Consider alternatives if fast repair or reliable service matters.
Negative Feedback / Risk Areas
- Recurring customer complaints about damaged or mouldy cans and quality control.
- Poor customer service response for repairs and unresolved billing or credit issues.
- Issues with exchange, refund and cancellation policies and perceived high prices.
Positive Feedback
Some customers praise audio quality, features and stylish design, and occasional helpful service experiences.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rotel has a 1.9 star rating based on 4 customer reviews and consumers are mostly dissatisfied. Reviews cite quality control on Amazon, high price level, and problems with exchange, refund and cancellation policies.
Key Takeaways for Future Customers
- Check Rotel reviews and inspect orders from Amazon on arrival.
- Expect potential delays with refunds and customer service responses.
- Consider alternatives if fast repair or reliable service matters.
Negative Feedback / Risk Areas
- Recurring customer complaints about damaged or mouldy cans and quality control.
- Poor customer service response for repairs and unresolved billing or credit issues.
- Issues with exchange, refund and cancellation policies and perceived high prices.
Positive Feedback
Some customers praise audio quality, features and stylish design, and occasional helpful service experiences.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Selling dented cans on amazon!!
- Cans arrived dented in both orders.
- Cans were mouldy when opened.
- Product had watery juice with few tomatoes and no chillies.
- Returns are not offered.
I've purchased Rotel Mild Tomatoes twice from YOUR STORE on amazon dot ca. BOTH TIMES THE CANS WERE DENTED AND SHOULD NEVER HAVE BEEN MADE AVAILABLE TO BUY!!
I thought the first time this was a rare occasion, but when the next order arrived I saw DENTED CANS ARE THE NORM FOR YOU! In reading the reviews on amazon it's obvious your quality control is practically non-existent!! This time I had to throw them out because upon opening them they were BOTH MOULDY!! WHY ARE YOU SELLING CANS OF ROTTEN FOOD?
DO YOU NOT REALIZE YOU COULD POISON PEOPLE?? AND~THESE ARE NOT CHEAP EITHER! These came highly rated from a friend, that's why I didn't read reviews before my first order. Add to that the cans contained mostly watery juice with no discernable chillies and very few tomatoes and I'm definitely a "pi$$ed consumer".
How dare you dump low grade, possibly poisonous cans of tomatoes on us!
Plus they can't be returned. SHAME ON YOU!!
- Dented cans no quality control mouldy content i could go on
Preferred solution: Full refund
User's recommendation: DO NOT BUY FROM AMAZON! FOOD IS LITERALLY UNSAFE.
Miami, Florida
Transferencia
Hablar con un representante urgente gracias y gracias qqèvvvvvihhhhhbbbbbnnnnnmmmmmeeeerereeeeerttttt
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer470871****
- Purchased $25 credits to call Nigeria; account debited.
- No minutes appear on the account, preventing calls.
- Please rectify the issue.
My problem has not been resolved. I purchase $25 credits to call Nigeria with my credit card and my account has been debited, but when I tried to make a call I was told no minute on my account. Kindly rectify this issues
Preferred solution: Full refund
User's recommendation: Maybe
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRotel has NO customer service AND they do not care.
- Rotel HDMI outputs fail; two 1576 units show no signal, 1068 lacks HDMI.
- Midwest service is slow; no replies from sales or Twitter; Anthem suggested.
Rotel was once the pinnacle of home theater and audio.
I've had 2 Rotel 1576 that have exhibited the same problem of no signal sent through the HDMI output ports.
(I've also had a Rotel 1068 with no problems but, also no HDMI.)
Their service center doesn't care.
There is only one service center in the Midwest.
Although, they do respond via email, they haven't even looked at my unit for 4 weeks.
No response from their Sales dept.
No response from their Twitter feed.Drop Rotel - Go with Anthem.
User's recommendation: Drop Rotel - Switch to Anthem. Their update features FAR surpass what Rotel offers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVacuum cleanerstick6082 not working
I bought the above product one week ago in France and have brought it to my home country India. I live in New Delhi.
The unit is not charging. Where can I have this checked or replaced in India?
- New product not working
Preferred solution: A service centre nearby who can fix the problem
User's recommendation: Check the product if it is working
San Leandro, California
Great customer service
I want to play two 4 ohm sets of speakers at the same time. The manual says it needs 8 ohms. Can I wire the speakers in series and use just one speaker out.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible Service
- Refurbished Rotel RSP-1582 failed at 120 days under a 90-day warranty.
- Repair has been delayed by 60+ days with no service manual provided by Rotel.
I bought a factory refurbished surround Sound processor - Rotel's "flagship" model, RSP-1582. The unit had a 90 Day Warranty and failed 120 days in.
I've been trying to get the unit fixed, and accept it is going to be an out-of pocket expense, but after over 60 days since I first contacted their customer service, and waiting weeks to just get an RMA and address to ship the unit in, I am still waiting for repair. Their authorized service center tells me they've been trying to get Rotel to provide a service manual/schematic, but has not gotten a response from Rotel. The whole experience has been a horrific example of what poor service looks like. My original purchase, a RMB-1075 THX Power Amp has been a workhorse for many years and paved the path for what I thought was a lifetime fan.
However, Rotel's quality and service has slipped. This RSP-1582 was my third Rotel product purchase and will be my last.
- Audio quality
- Features
- Stylish
- Reliability
- Service
Preferred solution: Let the company propose a solution
User's recommendation: Don't by a Rotel product
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In Nov 2022, totally agree. I'm leaving Rotel. Everyone should move to Anthem products.