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Rossignol

Rossignol Reviews

www.rossignol.com
What is your customer experience with Rossignol?

Rossignol Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Rossignol reviews show a 3.0 star rating based on 2 customer reviews; consumers are mostly neutral with a 50% positive and 50% unfavorable split.

Key Takeaways for Future Customers

  • Expect mixed product quality; price level is medium and reviewers value Discounts and Special Offers.
  • Contact customer service for fit, warranty, or product issues.
  • Keep receipts and photos for any damage or rapid wear claims.

Negative Feedback / Risk Areas

  • Customer complaints about long callback waits and transferred calls.
  • Reports of damaged items from handling during travel.
  • Cosmetic wear on some boards after limited use.

Positive Feedback

Some reviewers note Rossignol stands behind their products and praise individual customer service representatives for professional support.

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Media from reviews

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Deborah T Lzl
map-marker Wilkes Barre, Pennsylvania

Women’s Vizion 90 pro ski boots

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Waiting for a call back number for 3 hours or more! I was transferred to another number and have been waiting to resolve issue! Please call me at (570) 582-****

Preferred solution: Call back

User's recommendation: Don’t do call back! They won’t call

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Robert S Sbj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Damage product

AI Highlights
  • - The heated boot bag was mishandled at the airport, causing tears.
  • - I have used the bag twice since purchase and want to keep it; it is a nice bag.
Rossignol - Damage product
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Contains 1 confidential file for company representatives

The heated boot bag was improperly handled at the airport when traveling. I found tears on the areas after picking up and was shocked.

I use the bag twice since purchased and would like to keep it. It is really nice bag.

The airport staff are not gentle on luggage. Would you suggest me how to fix that.

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Alan J Hjd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Customer service

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Chris Wagner provided excellent customer service for my ski boot issue. He is true professional and a great representative for Rossignol. Thanks again Chris.

User's recommendation: Rossignol stands behind their products

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Anonymous
map-marker Breckenridge, Colorado

New board dissatisfaction

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AI Highlights
  • - The product shows cosmetic wear after only four uses.
  • - Customer seeks options and can provide photos and a receipt.
Rossignol - New board dissatisfaction
Rossignol - New board dissatisfaction - Image 2

Hello, I just got a new board. It has been used exactly 4 times and the wear and treat cosmetically is unbelievably poor.

It was beautiful at the store, shiny and all - but it is scratching from every little thing! This board now looks like it has been used heavily after just those few times of use. Its really unacceptable and Im frankly upset.

What are my options? I can provide you with pictures of the product as well as my very recent receipt of purchase.

User's recommendation: Do not buy this particular board unless you plan to keep it as a museum piece.

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