Manufacturer: Ross Dress For Less Clear all filters (51 of 10763 reviews match)
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I am attaching a photo of the merchandise I was planning on buying but the manager didn't honored the price on the merchandise. In order to provide excellent customer services and want customers to continue to shop at the stores it should have been honored. I would...
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Anonymous
Anonymous

I understand your concern with the whole "it was priced this way and should be honored" but in a business stand point it shouldn't. More then likely another customer tried to ...

*** then He told me to go to manager at register 12 stood there for 10 minutes then she said you have to go get at end of line!!!!!!!!!!!!! Told her I was here first she said end of line and everyone even the other workers started laughing as if their incompetence was...
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When I asked for the senior discount on Tues the cashier said let me ask the manager if he will give you a bigger discount. He did but he was very rude about it and made me feel like I was being a bit ridiculous because the dress was only $10. Sorry I will not shop in...
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Anonymous
Anonymous

Exactly how was the Manager rude?There has to be more to this story that you did not include in your complaint.

Ross Dress For Less Manager Review

#941878
1.0
Called to ask for a specific item in your store and was told by the manager Ein at your Glen Ellyn, IL store and was told he does not check items. I have NEVER heard a store or a manager say they will not check and item for you. This is the most unprofessional thing a store manager could say. I will NEVER shop at Ross again.
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Ross Dress For Less Manager Review

#939630
1.7
Horrible staff and most managers!! The savings are not worth the treatment given from the staff..Its just not worth the disrepect or humiliation..Ill pay full price for good service and leave with my dignity
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Ross Dress For Less Manager Review

#883665
This stire is the WORST. Store 1193 the manager today is Veronica. We have been this line to long. This is not my first time in this store it was like this before and tjey only have 2or 3 casgiets. This time thete we 3 then 2 then 1 with along line. This should be addressed asap. I took photos how long the line was, I really disappointed.
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Ross Dress For Less Manager Review

#880989
2.7
Terra marby is very rood. When I aproched her about a question I had she responded,: look lady if you don't see it on the rack we don't have it . Screaming at me like she was upset about something and took it out on me. I then asked her if I can get a cart and she said you can get it at the front. Wow so much for putting the example of customers service
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I went to east Windsor Ross and an assistant manager named Janice was very rude.I purchased some bed sheets and she did not give me a bag because she said she did not have a big bag so I told her to give me 2 small Ross bags and she said "no that she does not have a...
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Anonymous
Anon

It wouldn't fit the smaller bags to be honest. It would go through. They were probably running out of bags and that's why she said no and was nice enough to give you the ladie...

Ross Dress For Less Manager Review
I had a picture of my receipt and tried to do an exchange and the manager said i could not get the value since i didn't have the actual paper receipt. I read your policy and do not see that stated anywhere. Please contact as soon as possible to address this issue....
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Anonymous
Anonymous

So because its NOT spelled out YOU try and find a LOOPHOLE!!!! YOU NEED a physical piece of paper!!!!! It PROVES that the item in question WAS paid for at THAT company. A pict...

Anonymous
Johnny

Actually they should of done the return for you since you have all the Information on the picture. Not sure why manager did not use this as a way to return it. Your complaint...

I came to this Ross in the North Miami area and 125 st and manager Alex was very rude to me telling that he will not open the return line for me because all the returns had to make the same line as the purchase. This is very ridiculous as there is about 50 people on...
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Anonymous
Anonymous

Consider that is also fair for other customers who have been waiting in line. Our local Ross got rid of there return line due to customers checking out complaining because the...

the store manager has no respect. store number #2060058. she called 1 time trying to force her to work hours she has said for the last 1and half years she will not work. explaining that and my wife being with me is more important right now than her working. oh boy she...
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Anonymous
Anonymous

I am a current worker at Ross , & do not like how rude both the store manager & assistant manager are . They can careless if someone is dying or sick . They would force you to...

The manager would not allow the employee to help me because according to the manager it was against Ross For Less policies to help customers shop. I went to the manager to let her know I was disable and I needed some assistance but the manager would not allow the...
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Anonymous
Johnny

I would think that most return shoppers at Ross know thier is very little to no extra service and need to bring a shopping buddy. Ross keeps thier staff very limited and most ...

Anonymous
Anonymous

Boo freaking hoo, they do not have to help if you are disabled, if you are disabled that is something you have to take care of yourself, not other people, so cry me a river an...

It was ross in Daphne Alabama im not going back in to get her name she the manager right now and its 830 pm. I wil be calling my citi bank and they will take care of this and we will just dispute this charge for these tennis shoes that are too small for my feet....
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Anonymous
Anonymous

You can't dispute a charge if you purchased an item.....

Waikiki Ross manager, Lisa, did not care that a loyal customer was upset. It showed she was more focused on her power trip than to accomadate an upset mother and her baby! I came to Ross Waikiki prepared to do some of my Christmas shopping for my big Ohana. I brought...
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Anonymous
Anonymous

What is it with misspelled words and parts of complaints not making sense?