Manufacturer: Ross Dress For Less Clear all filters (31 of 2091 reviews match)
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I came to this Ross in the North Miami area and 125 st and manager Alex was very rude to me telling that he will not open the return line for me because all the returns had to make the same line as the purchase. This is very ridiculous as there is about 50 people on the line and you guys should not make it so impossible and inaccessible for a customer to return the merchandise thats was purchased..
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Anonymous

Anonymous Consider that is also fair for other customers who have been waiting in line. Our local Ross got rid of there return line due to customers checking out complaining because the...

1.0
#987277
the store manager has no respect. store number #2060058. she called 1 time trying to force her to work hours she has said for the last 1and half years she will not work. explaining that and my wife being with me is more important right now than her working. oh boy she hated that. i went into the store once! later that day after she called to apoligize for how the conversation went. i was going to explain i was rushed to the hospital by...
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Anonymous

Anonymous I am a current worker at Ross , & do not like how rude both the store manager & assistant manager are . They can careless if someone is dying or sick . They would force you to...

Ross For Less at this location has items scatter every where, has many items in a single location, aisles are narrow, and has clothes and hangers on floor which makes it very difficult for people in wheelchairs to shop. The manager would not allow the employee to help me because according to the manager it was against Ross For Less policies to help customers shop. I went to the manager to let her know I was disable and I needed some assistance...
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Anonymous

Anonymous Boo freaking hoo, they do not have to help if you are disabled, if you are disabled that is something you have to take care of yourself, not other people, so cry me a river an...

Ross Dress For Less Manager Review

#941878
1.0
Called to ask for a specific item in your store and was told by the manager Ein at your Glen Ellyn, IL store and was told he does not check items. I have NEVER heard a store or a manager say they will not check and item for you. This is the most unprofessional thing a store manager could say. I will NEVER shop at Ross again.
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Ross Dress For Less Manager Review

#939630
1.7
Horrible staff and most managers!! The savings are not worth the treatment given from the staff..Its just not worth the disrepect or humiliation..Ill pay full price for good service and leave with my dignity
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Ross Dress For Less Manager Review

#883665
This stire is the WORST. Store 1193 the manager today is Veronica. We have been this line to long. This is not my first time in this store it was like this before and tjey only have 2or 3 casgiets. This time thete we 3 then 2 then 1 with along line. This should be addressed asap. I took photos how long the line was, I really disappointed.
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Ross Dress For Less Manager Review

#880989
2.7
Terra marby is very rood. When I aproched her about a question I had she responded,: look lady if you don't see it on the rack we don't have it . Screaming at me like she was upset about something and took it out on me. I then asked her if I can get a cart and she said you can get it at the front. Wow so much for putting the example of customers service
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I showed my butt without a cuss word but i did raise my voice. Because she was basically calling me a liar. I wont be shopping in used to be favorite store anymore. It was ross in Daphne Alabama im not going back in to get her name she the manager right now and its 830 pm. I wil be calling my citi bank and they will take care of this and we will just dispute this charge for these tennis shoes that are too small for my feet. Alicia Chappell...
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Anonymous

Anonymous You can't dispute a charge if you purchased an item.....

Waikiki Ross manager, Lisa, did not care that a loyal customer was upset. It showed she was more focused on her power trip than to accomadate an upset mother and her baby! I came to Ross Waikiki prepared to do some of my Christmas shopping for my big Ohana. I brought my 2 year old toddler with me. Was greatly disappointed and immensely upset at how a situation was handeled. One of those employees troed to help me, but i was already too upset to...
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Anonymous

Anonymous What is it with misspelled words and parts of complaints not making sense?

No customer satisfaction, Today at 9:10am in Houston tx store 0334. Store management "Claudia" told me they don't need my business that I should go elsewhere just because I asked for help. They are rude and forget that they should care for the customers.
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Anonymous

Anonymous There has to be more to this story.
This complaint is vague.
It does not make any sense to me that any employee at any business would tell a customer that they do not ne...

1.5
#969990
WORST CUSTOMER SERVICE EVER!! Delray Beach. FL Military & Atlantic. Manager needs some serious training in how to deal with people...Guess they hire anyone that can walk and talk..
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Anonymous

Anonymous What's your complaint?

Anonymous

Anonymous Nothing in your complaint states exactly why your incident, in your mind, is considered the worst customer service experience.
Exactly what do you expect any business to do...

When we questioned if we got get more assistance, we were told that the Manager was having a meeting. REALLY!! I witnessed 5 customers walk out w/o making a purchase. Eventually another cashier appeared, but our request to speak to the Manager was ignored or he just did not care about the importance of good customer service. I shop in this store at least once a week, but my experience there today will make it my last. I will travel to Laurel,...
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1.0
I didn't like
  • Poor customer service
#944659
The manager fails to keep it stocked. Photo: October 22nd. I really like Ross when it stocks clothing in my size. Please remind the manager to keep the Clearance racks full. Ross is the main clothing store in Vallejo, followed by Kohl's, Costco, and Marshalls. If I knew that the dress racks would be kept full, I would shop every day at Ross. I love how Ross provides women's dresses by good dress companies. The dress in the picture is a Size...
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Anonymous

Anonymous I'm sorry lady but you're just ignorant. Please do some research before making a complaint. You're just mad you have to pay full price for your clothes, but in reality is not ...

Anonymous

Anonymous I don't think you quite understand how clearance works...

3.8
I liked
  • Pricing
I didn't like
  • Empty clearance rack
#941576
Went to a store and an item was missing a price saw the same item at another Ross and they didn't call the other store to get the price they found another shoe that they said was similar but was more expensive and said that was the price, I went back to the section where I found the shoe and found a bunch of tags and asked them to call the other store or run the sku they blatantly told me no and I called the other store and asked them for a sku...
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Anonymous

Anonymous Please break up your complaint into paragraphs.

Cori20162016

Cori20162016 Ps the pissed terms and agreement didn't show up until after I posted this comment and got to the end!!!