Manufacturer: Ross Dress For Less Clear all filters (42 of 5198 reviews match)
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*** then He told me to go to manager at register 12 stood there for 10 minutes then she said you have to go get at end of line!!!!!!!!!!!!! Told her I was here first she said end of line and everyone even the other workers started laughing as if their incompetence was...
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When I asked for the senior discount on Tues the cashier said let me ask the manager if he will give you a bigger discount. He did but he was very rude about it and made me feel like I was being a bit ridiculous because the dress was only $10. Sorry I will not shop in...
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Anonymous

Anonymous Exactly how was the Manager rude?There has to be more to this story that you did not include in your complaint.

Ross Dress For Less Manager Review
I had a picture of my receipt and tried to do an exchange and the manager said i could not get the value since i didn't have the actual paper receipt. I read your policy and do not see that stated anywhere. Please contact as soon as possible to address this issue....
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Anonymous

Anonymous OP:Many other retailers are like this as well.So are you going to complain about the as well?Read the back of your receipt.That is where the important information is.Plus, you...

Anonymous

Anonymous Also on the back of the receipt states that with your receipt ( not a picture) you will be able to be refunded your money within 30 days. Pictures of receipts do not act as a ...

Ross Dress For Less Manager Review

#941878
1.0
Called to ask for a specific item in your store and was told by the manager Ein at your Glen Ellyn, IL store and was told he does not check items. I have NEVER heard a store or a manager say they will not check and item for you. This is the most unprofessional thing a store manager could say. I will NEVER shop at Ross again.
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Ross Dress For Less Manager Review

#939630
1.7
Horrible staff and most managers!! The savings are not worth the treatment given from the staff..Its just not worth the disrepect or humiliation..Ill pay full price for good service and leave with my dignity
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Ross Dress For Less Manager Review

#883665
This stire is the WORST. Store 1193 the manager today is Veronica. We have been this line to long. This is not my first time in this store it was like this before and tjey only have 2or 3 casgiets. This time thete we 3 then 2 then 1 with along line. This should be addressed asap. I took photos how long the line was, I really disappointed.
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Ross Dress For Less Manager Review

#880989
2.7
Terra marby is very rood. When I aproched her about a question I had she responded,: look lady if you don't see it on the rack we don't have it . Screaming at me like she was upset about something and took it out on me. I then asked her if I can get a cart and she said you can get it at the front. Wow so much for putting the example of customers service
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I came to this Ross in the North Miami area and 125 st and manager Alex was very rude to me telling that he will not open the return line for me because all the returns had to make the same line as the purchase. This is very ridiculous as there is about 50 people on...
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Anonymous

Anonymous Consider that is also fair for other customers who have been waiting in line. Our local Ross got rid of there return line due to customers checking out complaining because the...

the store manager has no respect. store number #2060058. she called 1 time trying to force her to work hours she has said for the last 1and half years she will not work. explaining that and my wife being with me is more important right now than her working. oh boy she...
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Anonymous

Anonymous I am a current worker at Ross , & do not like how rude both the store manager & assistant manager are . They can careless if someone is dying or sick . They would force you to...

The manager would not allow the employee to help me because according to the manager it was against Ross For Less policies to help customers shop. I went to the manager to let her know I was disable and I needed some assistance but the manager would not allow the...
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Anonymous

Anonymous Boo freaking hoo, they do not have to help if you are disabled, if you are disabled that is something you have to take care of yourself, not other people, so cry me a river an...

It was ross in Daphne Alabama im not going back in to get her name she the manager right now and its 830 pm. I wil be calling my citi bank and they will take care of this and we will just dispute this charge for these tennis shoes that are too small for my feet....
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Anonymous

Anonymous You can't dispute a charge if you purchased an item.....

Waikiki Ross manager, Lisa, did not care that a loyal customer was upset. It showed she was more focused on her power trip than to accomadate an upset mother and her baby! I came to Ross Waikiki prepared to do some of my Christmas shopping for my big Ohana. I brought...
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Anonymous

Anonymous What is it with misspelled words and parts of complaints not making sense?

No customer satisfaction, Today at 9:10am in Houston tx store 0334. Store management "Claudia" told me they don't need my business that I should go elsewhere just because I asked for help. They are rude and forget that they should care for the customers.
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Anonymous

Anonymous There has to be more to this story.This complaint is vague.It does not make any sense to me that any employee at any business would tell a customer that they do not need their...

WORST CUSTOMER SERVICE EVER!! Delray Beach. FL Military & Atlantic. Manager needs some serious training in how to deal with people...Guess they hire anyone that can walk and talk..
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Anonymous

Anonymous What's your complaint?

Anonymous

Anonymous Nothing in your complaint states exactly why your incident, in your mind, is considered the worst customer service experience.Exactly what do you expect any business to do whe...