Anonymous
map-marker Fairfax, Virginia

This company has really dropped their quality

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I have purchased Rosetti bags for several years and have always been very happy with their quality. Purchased a new bag at Kohls 2 months ago and the suede is already starting to peel off the bottom. Definitely not the quality I have come to expect from them and I won't be buying another bag from them.
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User's recommendation: Don't waste your money

Monica G Dxn

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Verified Reviewer

I am very disappointed with my latest Rosetti Bag purchase

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I purchased a Rosetti bag from Kohl's only a few months ago. I have bought several Rosetti purses in the past and been happy with their quality until now.

The purse I bought was the Hailey Satchel. I loved the floral pattern and color. The first few days went okay but after that the zippers kept catching the inside fabric of the purse. It got very frustrating every time you unzipped to get something out and the zipper would catch the fabric.

It got so bad, I can't even use the zipper on the one side because it is so stuck in the fabric. These purses need the inside fabric to have a stitch along the top edge so this doesn't continually happen.

I will have to throw this purse away because of the zipper issue and the purse itself still looks good. I will not be buying another Rosetti purse anytime soon.

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Loss:
$32
Pros:
  • Look nice and have functionality
Cons:
  • Fabric inside the purse catches in the zippers

Preferred solution: Apology

User's recommendation: Watch how the zippers work with the inside fabric- if the fabric is very loose inside they will catch in the zippers once you have items inside the purse.

Loretta K Rai
map-marker Orange Park, Florida

I submitted a review on Oct.9th and have not received a reply.

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The handles of my bag are deteriorating and the bag is only 1 year old. I submitted a picture of this bag with my review.
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User's recommendation: The purse is great, stylish and roomy. Except for the handles, I really like it.

1 comment
Loretta K Rai

I still have not received any response from Rosetti.

Donna B Iau

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Springboro, Ohio

I bought a zuma large crossbody bag on Nov 11th 2021 and December 20th 2021 the strap broke. I was so disappointed

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Rosetti Bags - I bought a zuma large crossbody bag on Nov 11th 2021 and December 20th 2021 the...
Rosetti Bags - I bought a zuma large crossbody bag on Nov 11th 2021 and December 20th... - Image 2
My zuma large crossbody bag I bought nov 11th 2021 my strap broke December 20th 2021. I had this purse only ine month. I buy Rosetti handbags all the time. Iam so disappointed
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Preferred solution: New or better across the body purse like this one

Angela M Jrx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

Rosetti Bags - Complaint
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Good afternoon, I have a complaint about a hand bag that I have had been using for one week. The leather on the enclose bag has come away from the material. Very sad that I paid so much money for this bag and now it is garbage. I began to use this bag on Saturday January 18th and today is January 28th and it has not stood up at all. I need to know how to return the enclosed to the manufacture for a refund. I had purchased the bag on sale and recall paying $58.99. I forgot I had the bag and found it while cleaning my closet. But it is really not worth the money I paid for it. Please see photo's below. Angie Mackie alexangiemackie@***.com or angiemackie@***.ca
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Loss:
$59
Cons:
  • Quality of the leather
Reason of review:
Bad quality

Preferred solution: Full refund

1 comment
Guest

I’ve had the same issue with their bag in a short amount of time also.

Kel L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dont buy

Rosetti Bags - Dont buy
I bought a purse and within a week the zipper broke spending $50 American I am extremely dissatisfied and expect better quality.
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Loss:
$50

Preferred solution: Let the company propose a solution

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