Desi Nxt
map-marker Grove City, Ohio

Terrible service and product

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We had a garden window installed in our kitchen. We had problems with the window, The bottom was deteriorating terribly and the glass is fogging up. We called Rosati to come out and check it. They sent out a company rep and he informed us that they subcontract garden windows and therefore were not responsible because it wasnt their product. I feel this is a rip off because Rosati windows came with a lifetime guarantee! When we were in their showroom to make our purchase from them They never ever stated that they did not manufacture these windows. So buyer beware these are sub- contracted and not made by Rosati at all! We are stuck with a defective window that now needs replaced at our expense!
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User's recommendation: Stay away from this company! False advertising!

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