Roomer
Roomer Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Roomer has a 1.6 star rating from 2 reviews and consumers are mostly dissatisfied, reporting poor reliability and support.
Key Takeaways for Future Customers
- Check listings display and currency before selling based on Roomer reviews.
- Expect potential delays in payouts and require follow-up for receipts and refunds.
Negative Feedback / Risk Areas
- Repeated customer service failures and slow responses.
- Complaints about billing, missing payouts, and refund handling.
- Technical issues with listings visibility and site errors.
Positive Feedback
Selling can work: one user sold a room and received payment via PayPal after a straightforward process.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Roomer has a 1.6 star rating from 2 reviews and consumers are mostly dissatisfied, reporting poor reliability and support.
Key Takeaways for Future Customers
- Check listings display and currency before selling based on Roomer reviews.
- Expect potential delays in payouts and require follow-up for receipts and refunds.
Negative Feedback / Risk Areas
- Repeated customer service failures and slow responses.
- Complaints about billing, missing payouts, and refund handling.
- Technical issues with listings visibility and site errors.
Positive Feedback
Selling can work: one user sold a room and received payment via PayPal after a straightforward process.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Email reciept needed for expenses!
Need my hotel stay reciept from 12/10-12/11 2024. Please send email reciept with total bill charged to my credit card. Thanks!
User's recommendation: Yes so far
Tel Aviv, Tel Aviv
Sold my room
Posted my room for sale on Roomer and sold it - received the payment back to Paypal.
Sold it for a discount , service was straightforward.
User's recommendation: Sell your room here?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTech problems - can't see my listings
Cant view the room I am trying to sell to see if there are any offers.i have tried to log in multiple times and get the same error message
Preferred solution: Change my reservation date a second time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo help at all
One month ago Roomer changed me $399 and still no hotel no money no help. Roomer totally ignored me. The worst customer service ever
- Worst customer service
Preferred solution: I would like to get my money back or get my hotel. But I get nothing
User's recommendation: Don’t use Riomer because if you come to another country and hotel can’t find your reservation, Roomer never help- no cell phone, no customer service, just robot and his standard answers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRoomer ignored me more than 3weeks
Roomer charged me almost 1month ago and still no money no hotel no information just total ignorance. I write 30 letters and nobody helps me
Preferred solution: My money or my reservation
User's recommendation: The worst customer service ever
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sydney, New South Wales
Roomer did not advertise my hotel. It got 0 views despite my emails to them to ensure it was displayed
I uploaded my hotel room and it was approved by Roomer and they sent a link to show me the advertisement I had uploaded. Whenever I searched their site, app or the internet in general, however, my hotel was not on view and got 0 views when I checked via Roomer site.
This was despite choosing let Roomer manage price option, which they highly recommend as the most effective way to sell the hotel (rather than me managing the price myself). In addition I emailed their customer care a number of times via the email provided by PissedConsumer and they said well look onto this straight away but nothing changed.
In the end I pulled the ad and sold the room on a Marketplace group for the area (Sydney) where the hotel was based. Its also confusing as they use USD for their App but local currency for internet so factor this in when you choose the price to advertise your hotel for.
User's recommendation: Check the hotel you’re selling is actually displaying to the public and check which currency is being used for the price
Travel Expert Talks
How to Travel Safely During the Pandemic
Top travel tips during the Covid-19 shared by a travel journalist: 1. Research the destination; 2. Check safety measures; 3. Check the airline’s policies; 4. Download the airline’s app; 5. Double check your reservation; 6. Build flexibility into your travel plan. In this interview with a travel expert you can learn how to travel safely, how to book online, how to refund a canceled trip.
Latifah Al-Hazza is a travel expert who visited over 50 countries. She is also a co-founder of Women's Travel Company and an Emmy Award-Winning travel journalist.
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