Room And Board
Room And Board Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Recent sentiment is negative; recent recommendations say "shop elsewhere" after repeated delivery and fulfillment problems.
Positive Feedback
Some reviewers accept high prices and long lead times for Room And Board; Room And Board reviews note perceived quality expectations despite service issues.
Negative Feedback / Risk Areas
- Repeated delivery failures and rude delivery crews.
- Damaged items on arrival and slow replacements, with repairs not provided.
- Additional homeowner costs and time spent resolving issues, common in Room And Board customer complaints.
Key Takeaways for Future Customers
- Expect potential delivery problems and long replacement waits.
- Contact customer service early and document damage.
- Consider the "shop elsewhere" recommendation if delivery reliability is critical.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Recent sentiment is negative; recent recommendations say "shop elsewhere" after repeated delivery and fulfillment problems.
Positive Feedback
Some reviewers accept high prices and long lead times for Room And Board; Room And Board reviews note perceived quality expectations despite service issues.
Negative Feedback / Risk Areas
- Repeated delivery failures and rude delivery crews.
- Damaged items on arrival and slow replacements, with repairs not provided.
- Additional homeowner costs and time spent resolving issues, common in Room And Board customer complaints.
Key Takeaways for Future Customers
- Expect potential delivery problems and long replacement waits.
- Contact customer service early and document damage.
- Consider the "shop elsewhere" recommendation if delivery reliability is critical.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Sacramento, California
Room and board isn't what it used to be...
- - High prices and 6-month delivery waits aren't worth it.
- - Delivery issues waste time and cause damage.
- - Replacement for broken furniture in 2.5 months.
Room and board isn't what it used to be. I can handle the higher end prices and waiting 6 months for furniture to be delivered, but ultimately it's not worth it.
They really seem to be scraping the bottom of the barrel when it comes to the people that actually deliver the items as the last 2 orders have been messed up in ways that waste incredible amounts of my time to resolve. As a homeowner, you do not want to take on more "fix-it" projects if you don't have to.
Why does the delivery matter so much? Well, Imagine one driver being so lazy that he practically demands you to drive your own truck to pick up the items so he doesn't have to. Then when you say no, he hangs up in the middle of cussing at you.
When they do finally arrive, they have broken one of the items. Worse yet, they don't pay attention when moving furniture and now a doorframe needs to be repaired on your brand new house.
All I wanted was some furniture... not to spend time with a welder, a painter to fix my doorframe, and to pick up furniture that I'm paying to have delivered.
Never ordering from them again.
UPDATE: They don't have anyone to fix the broken furniture, so they are sending a replacement...
in 2 and a half months. Absolutely terrible.
User's recommendation: shop elsewhere
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