
Rooftop Cinema Club
Rooftop Cinema Club Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rooftop Cinema Club has 2.4 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Weather.
Cons: Quality of seats.Recent recommendations regarding this business are as follows: "Make sure you get your discounts.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rooftop Cinema Club has 2.4 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Weather.
Cons: Quality of seats.Recent recommendations regarding this business are as follows: "Make sure you get your discounts.".
Review authors value the most Website and Location. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerNo refund for ex military wife.
They are currently closed for the year, but I will be mailing corporate in California a certified letter.
I couldnt seem to find where the promo code was for military discount. I noticed the website states have a valid military ID to present to staff if requested I informed the gentleman, when we checked in I couldnt locate the promo code. I was told email customer care they respond fast. They do, no lie there.
Customer care Ben and Jordan informed me I cant get a discount anymore. How can you accept my method of payment, but cant issue me a credit to my same method of payment? Your system may be limited in issuing refunds and discounts according to Ben. I Informed both gentlemen I wouldnt mind a check for the discount.
I cant seem to find anywhere on the website, that says we cant give a discount after you purchased tickets. I also dont see where it states you cant Retroactively apply discounts as I was told by Ben. Jordan said we cant issue partial refunds.I would have a small credit if I do a ticket transfer. If Im having issues getting a discount applied, why would I want to come back?
I have all emails if proof is needed. I would just like my 15% discount to be issued. I asked for assistance on Instagram, but was only referred back to customer care. The.
Movie was great the headphones spot on although my wifes seat was broken it was a great night outside of my discount of course. Gerry {{Redacted}} your assistance is needed. Thanks for your time. If I am wrong I have no problem issuing an apology.
10/11/23 12:33 am Hi! I still have yet to get my credit.
Ive seen on other reviews on this page an apology and further communication was given. Im not going anywhere, so Id appreciate my credit to be issued.
- Weather
- Quality of seats
Preferred solution: Price reduction
User's recommendation: Make sure you get your discounts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Fraudulent purchase
There was a fraudulent purchase made on my bank account to a service in CA. I do not live in the state of CA. When trying to contact the customer support it is completely impossible to do so, no one to speak with and no response on emails either.
Preferred solution: Full refund
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