Rooforia

I needed a roof company for storm damages. I found Rooforia on a website & it was the worse decision I have ever made. Company never took time to do inspection themselves or estimate but wanted to see insurance estimate to see how much I was getting and copied word for word from insurance estimate instead of doing that themselves. They wanted to see amount of my check so they could max out the charges and take every penny plus a couple thousand more dollars extra. Company tricked me into signing contract when I asked for breakdown of charges in an email. I had no way to back out even with back arrows. Company was told to hold off on work until I checked into them further & cleared up some concerns. Yet they sent me email saying they're going to drop off tiles next day, which I was only shown in a 1 inch photo & never in person. (Tiles don't even look like photo & I doubt ice shield was used as company won't comply with permit re-inspection on work.) I told them to WAIT! Next day I come home & workers are on my roof tearing off the shingles & had broken into my 6 foot locked privacy fence to gain access to yard damaging the fence. This is the way they entered the yard each day. I called company & asked what in the world was going on that I had told them to wait on the work. Company stated I had signed a contract & did I want to send the workers away at this point they had half my roof torn off so I had no choice really as weather was starting to turn bad & it was Thanksgiving week, so would of been impossible to find another company right away. Workers were drinking & smoking on the job. Work was not completed, a lot of stuff was over looked or done poorly. Language was a real problem, example when they were putting up wrong color gutters & I went out to ask about it & worker just said hmm yeah hmm. I also asked company not to leave any nails in yard due to 4 dogs I had. Yet even after asking 2 times I & one of my dogs stepped on the nails. I have a huge bag of long nails & sharp objects they left after leaving job site & am still finding nails as of today 6 months later. A lot of stuff was broken inside & outside of property none of that was replaced or deducted from bill. I was also supposed to get a $500 discount for advertising with a sign in yard for 6 months which I was never given. No permit was pulled to do work & a permit should of been on door during entire process. I asked for copy of permit when work was done & they ran out next day & got one , yet never got all the permits needed & never followed up with permit re-inspection, which will cause problems for me if when more work needs done or if I ever have more insurance claims. Now I have to hire another company to do the rest of the work & fix the work Rooforia did poorly. I was threatened several times by this company until I told them they don't scare me. They also tried to get me kicked off facebook after leaving an honest review about what I endured, saying I was bullying them & Rooforia slandered me. I wrote the Better Business on this company & they lied to them to have the case closed. I have 4 holes in the upstairs bedroom from Rooforia pounding so hard it went through the roof. The whole time I am trying to take care of a dying dog while all of this is going on. Not to mention couldn't have thanksgiving at my house due to mess. I have flooding on the side of my house & all kinds of issues & Jorge had excuses for everything saying that was like that or it wasn't them that caused it yet insurance company has photos of what house looked like before they're here & I have tons of photos of damages after they left. Company had immigrant workers from Mexico doing the work here on a work visa & i was under impression it would be people located in my state. They padded the bill with extra charges to max out the bill & made up things they didn't even fix. I had fired the company two times & yet they broke back into my 6 foot privacy fence & continued to work. Honestly the work looks very unprofessional. Company also stated no money would be due until work was completed & I was 100% satisfied yet they asked for money every day. I paid them $1400 plus a $5000 check even after my insurance company told me not to pay them any more money until work was completed, yet they tried to say the check bounced to try & get additional checks from me. I was waiting for company to finish the work, then I am served with a lien on my house, next thing I know they are trying to take my house & foreclose on it for not wanting to pay them all the money I got for insurance work for work that was unprofessional & unfinished. I have lost sleep & have been so stressed out. Easter weekend & I can't even contact anyone until Monday which may be too late by then as roof place is now trying to sell my house & foreclose. I had no idea what a nightmare this place was & I do not recommend them unless you want a lot of unprofessional work & unfinished work & to be called a bully & slandered when you complain or write an honest review. I have put in a complaint with the attorney general now too about Rooforia. Stay away from this awful scamming company or you will regret it.