Romeos Pizza
Romeos Pizza Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Romeos Pizza has a 1.7 star rating from 4 reviews and a largely unfavorable response with 75% negative feedback; consumers are mostly dissatisfied and often request a refund.
Key Takeaways for Future Customers
- Check recent Romeos Pizza reviews for location-specific performance before ordering.
- Expect inconsistent delivery times and possible extra follow-up for billing or refund issues.
- Confirm manager or store offers before relying on discounts or loyalty deals.
Negative Feedback / Risk Areas
- Frequent complaints about late or cold deliveries and poor order accuracy.
- Repeated Romeos Pizza customer complaints about rude managers and inadequate customer service.
- Employees and customers report payroll and billing disputes leading to refund requests.
Positive Feedback
When fresh, pizza quality is praised, but value concerns arise due to high price level and inconsistent service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Romeos Pizza has a 1.7 star rating from 4 reviews and a largely unfavorable response with 75% negative feedback; consumers are mostly dissatisfied and often request a refund.
Key Takeaways for Future Customers
- Check recent Romeos Pizza reviews for location-specific performance before ordering.
- Expect inconsistent delivery times and possible extra follow-up for billing or refund issues.
- Confirm manager or store offers before relying on discounts or loyalty deals.
Negative Feedback / Risk Areas
- Frequent complaints about late or cold deliveries and poor order accuracy.
- Repeated Romeos Pizza customer complaints about rude managers and inadequate customer service.
- Employees and customers report payroll and billing disputes leading to refund requests.
Positive Feedback
When fresh, pizza quality is praised, but value concerns arise due to high price level and inconsistent service.
Turn one complaint into a collective action
I want to resolve the problem
- - I don't get deals from my top Romeos.
- - I get offers from one Romeo I use occasionally; wings deal only there, and Romeo's manager can't help.
Why dont I get deals from the Romeos I use most often. I get the offers from one I use occasionally and I can only order from that Romeos for the wings deal. Manager at my regular Romeos said he cant help although he has tried.
Cleveland, Ohio
They haven't played since February 14 2025 and it's 2months going on now
I have worked there and they haven't paid me since February 14 2025 and still haven't paid me are they allowed to hold your money who can I ask or talk to
Chicago, Illinois
Complaint against brookpark Ohio GM
- - Employee claims the Romeo's Pizza manager in Brook Park is rude.
- - They say she tells vulgar stories to staff while the writer quits.
I like to make a great complaint against Shey the manager at Romeo's Pizza brookpark Ohio. This lady is the rudest lady anyone could possibly meet she has no one that likes her she is rude obnoxious she talks extremely extremely horrible about every single customer that comes in as soon as they leave to all the employees every day at every given moment that she is working.
Throughout her day she tries to make ways to be childish and do things to make every single person around her mad or angry in some kind of way shape form or fashion she is and has very bad intentions and this is every single day from clock in 2:00 out. She speaks about her family and her life in the most vulgar way to every single employee disgusting and disturbing stories that she forces everyone to listen to every single day because she feels like she is in power and has the power to do so she enjoys the power of making people miserable and this is a statement that I am sure every single person that has ever met her will also a agree upon.
I am an employee here and I am quitting today cuz she has Drew her last straw with me by disrespecting and talking to me crazy.so before I leave I will dump the trash can in the bathroom all over the floor because she doesn't like what I put in the trash that is a typical day here at Romeo's. I am sorry to say Romeo's I am leaving you guys are great great pizza I actually love the place but she makes it impossible so thank you very much for reading if you did maybe somebody can get her up out of here and maybe I will come back thank you very much have a blessed day for me to your family I hope you guys have good jobs.
User's recommendation: Stay away from Shey
Akron, Ohio
Have not got paid
- - Hired at $800/wk; worked 7 days; missed 3; fired.
- - Owed $1120; paid $721; pay based on hours; wants full check; view cameras.
I keep getting the runaround about money from Jason Cobb . He hired me at 800 hundred a week.
I work 7 days my water pump went out . i couldnt get a bus there I miss 3days they let me go - I warned Mr Cobb my paperwork was not finished. He said will get to it. Well everyone got paid but me it was only after I call corporate that he he wrote me a check for $721 - I called him ask him whats that he said I just went off your hours .
Im salary half the time I didnt clock. So I asked whats with the games . Mr Cobb owes me $1120 but wrote me a check $721 dollars Im furious. I told him to view the cameras.
Hes a flaky dude. I need my full check.
So you're saying you were a bad hire and wasted their time?
Replying to
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Verified Reviewer |
Pickerington, Ohio
Complaint
- - Order placed 4/5/24 5:31 pm; delivered 7:15 pm.
- - Asked driver for manager call; never happened.
- - Pizza was cold and not good; paid $60 with tip.
Placed an order for dinner on 4/5/24 @531pm my order showed up at 715pm thats an hour and 45 minutes from time order placed I asked the driver to have a manager call me never happened I tried calling the store and was hung up on 6 times. Pizza wasnt good and cold spent 60.00 with tip for a crap.
- 1 hour and 45 minutes and pizza was not even good
- Everything from the time order placed to time of delivery
Preferred solution: Full refund
User's recommendation: Don’t order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tallmadge, Ohio
Not happy with some service
- - We often order strombolis at Tallmadge and request golden brown, but they are sometimes not browned or burned.
- - Manager Chris argues browning requests.
We order your strombolis quite often at the Tallmadge ,Oh location.
We ask for golden brown or lightly browned
Many times it is not
Sometimes it is even burned, although it can be baked perfectly, it's happened before, when it is its absolutely delicious but 1manager gives us a hard time and argues with me, he says it's light brown when it's burnt or extremely dark brown when what we ask for is a light or golden brown, who wants to pay for something that they don't like?
Shouldn't the manager (Chris) try to bake these to the customer's order? Other mangers have no problem making sure they're right,but we tend to get Chris most the time.
Should we stop ordering from Romeos and just take our business elseware?
Preferred solution: refund for 2 strombolis,2 were fine
Did you return the food for a refund?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCorrecting my mistake
- - Chris apologized by phone, said we are valued customers, and it will not happen again.
- - The assistant manager who treated us poorly was Shawn.
I had sent a complaint on 2/9/24 letting you know how i was treated by a manager named Chris at the Tallmadge Ohio Romeos,well the girl that answered the phone told me the wrong managers name,Chris is very nice and has never given us a hard time,Chris called to apologize and let us know we are valued customers and it was not going to happen anymore and that the assisted managers name that treated us poorly and made me feel like i was a pain in his butt and argued with me was Shawn. So please know Chris is a great manager that has made it right. Thank you, Andrea Wemmer
User's recommendation: Be %110 right You have the right managers name before posting a complaint
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
North Olmsted, Ohio
Bad service
- - Online order at 5:35; delivery was almost 7:00, about 2 hours late.
- - Pizzas barely warm, salad hot; total $49.22; no refund for the delivery fee.
Placed online order at 5:35 Order hadnt delivered by almost 7pm We live 5 minutes from store in north olmsted Called store and they seemed to have trouble locating our order. I went to pick up since my family was so unhappy and hungry.
Pizzas that very obviously been sitting there were barely warm and the salad was hot that had been sitting on top. This was a $49.22 order. We are extremely displeased No offer to refund delivery fee or anything.
I picked it up even though it was to be delivered. Waiting 2 hrs for pizza is ridiculous
- Pizza tastes great when fresh
- Delivery from this location has become bad
Preferred solution: Full refund
User's recommendation: Lately this store is disappointing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPissed off customer
- - Cold pizza with wrong ingredients at Northfield, Ohio store.
- - Manager said it's my problem and refused to share the corporate number or name.
Cold pizza wrong ingredients manager at Northfield ohio store told me it's my problem it's cold I asked for corporate number he told me to figure it out I asked his name he said figure that out as well
Preferred solution: Full refund
User's recommendation: Go to farinacci pizza
Columbus, Ohio
Rock Hard pizza
- - Ordered a $12.99 medium cheese pizza at Clintonville Romeo's on July 3.
- - First time ordering from Romeo's; I needed a crowbar to eat it.
Ordered a medium cheese pizza $12.99 my mistake when so many other of your competitors offer a much better value, on Monday July 3rd from your Clintonville store. First time ordering from Romeos yes and the last. I needed a crowbar and jackhammer to eat it!!!
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The only person who is acting like a child is you. Saying no one likes her and complaining because you can't handle her.
GROW UP CHILD.
If you re not a child. STOP ACTING CHILDISH.