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Romantic Inn and Suites Dallas

Romantic Inn and Suites Dallas

www.romanticinndallas.com
What is your customer experience with Romantic Inn and Suites Dallas?

Romantic Inn and Suites Dallas Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Romantic Inn and Suites Dallas has 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied. Rating distribution is 100% unfavorable. Recent recommendation: "DONT STAY".

Positive Feedback

No positive comments were reported; the sole reviewer highlighted price awareness and booking details.

Negative Feedback / Risk Areas

  • Reports of poor customer service and unresponsiveness to refund requests after a booking.
  • Complaints about cleanliness, safety concerns, and broken room facilities.
  • Discrepancies in charges and billing issues after booking via booking.com.

Key Takeaways for Future Customers

  • Check Romantic Inn and Suites Dallas reviews and customer complaints before booking.
  • Confirm rates and refund policies directly with the provider and booking platform.
  • Consider alternative accommodations given reported cleanliness and service issues.
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Media from reviews

Romantic Inn and Suites Dallas - Terrible experience / dangerous / dirty
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Shari Dilworth

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Verified Reviewer

Terrible experience / dangerous / dirty

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Paid 5/3 for 5/4 stay; charged 358.20; refund 385.20.
  • - Hotel refused refund; Booking.com says hotel must address.
  • - Alleged prostitution; filthy; broken toilet/AC.

Description of complaint:

paid 5/3 stay 5/4 I sent emails on 5/7 and 5/23 with no assistance. I booked with booking.com and was charged 358..20.

The business had sign up for 90 dollars for weekends.

I called booking.com and they stated that the hotel had money and had to address refund, called hotel and they refused to speak about it or address it. In addition, this was an establishment with prostitution and was filthy and broken toilet and air conditioning.

Desired settlement:

Refund

Money paid to business:

385.20

Loss:
$352
Cons:
  • Honesty
  • Dangerous
  • Cleanliness

Preferred solution: Full refund

User's recommendation: DONT STAY

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