Shari Dilworth

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Terrible experience / dangerous / dirty

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Description of complaint: paid 5/3 stay 5/4 I sent emails on 5/7 and 5/23 with no assistance. I booked with booking.com and was charged 358..20. The business had sign up for 90 dollars for weekends. I called booking.com and they stated that the hotel had money and had to address refund, called hotel and they refused to speak about it or address it. In addition, this was an establishment with prostitution and was filthy and broken toilet and air conditioning. Desired settlement: Refund Money paid to business: 385.20
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Loss:
$352

Preferred solution: Full refund

User's recommendation: DONT STAY

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