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I had been unemployed and had a little under $2,000 dollars in my account while I was desperately looking for work. That's not a lot, concidering all the bills were due! I was told about all of the fabulous money I could make with this company and told all of the wonderful success stories. That this was my ticket to financial freedom! That I would be crazy not to get in on this! I felt high pressured into joining, and felt like I had no other...
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Anonymous

Anonymous You can't seriously expect to make money without working for it....nothing in life works that way. I have been using the Redefine line for over a year and have had amazing re...

Anonymous

Really You ever hear the words of old people. If it sounds to good to be true it is. This company is a good example. You rope in gullible people take their start up money knowing the...

1.0
#990999
I actually love the R&F products, I can afford them, and nothing else I have ever used has ever worked as well. HOWEVER, I will NEVER buy from them again. Does that make any sense? Probably not. But, it is because of how they run their business – they do not care about customers, only consultants. I thought it meant something to be a Perks customer. Then I had a problem that could have easily been solved. I just needed to be transferred to...
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Anonymous

Anonymous Oh my! Terrible experience. I'd be angry too. In fact I'm sort of angry for you. It took me a long time to find something that worked for me, and I'd be mad if I had that much...

Anonymous

Anonymous That is unfortunate and frustrating to say the least. Your consultant should have been able to help you & one would hope the people she works with are willing to work with cus...

I liked
  • Redefine regimen
I didn't like
  • Customer service
  • As a preferred customer
#869322
I started using R+F at the end of this past May. I was so impressed with my personal results within (3 days), that I decided to join to get a deeper discount. I have nothing but amazing things to say about my experience in this business and the condition of my skin due to these products. ****If you should be aware of anything, be aware of these things**** 1.) Every Consultant's approach is not created equal. Can you honestly tell me every...
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Anonymous

Anonymous This "stuff" may be truly amazing. It has changed the size & shape of your lips and nose and the space between your lips and nose. It has also changed the size& shape of your ...

Anonymous

Anonymous If it worked for you, great. But it's hard to tell when the lighting is so bad in the before one and good in the after. Same as EVERY before and after picture I've seen from c...

Short Review for April 07, 2016, Other

#825677
A friend took up for me after they found out I was being bullied. This is still on her post. If these girls want to sell your products this should have been taken down immediately. They love drama. Yes, I lost my Brother. Yes, I lost my Dad. This is not the way you represent a business. It makes your company look awful, to the point where people won't buy or join.
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Rodan and Fields Reverse Regimen Review

#794949
I have used the reverse brighten and fir sun spots. I bought it twice and has NOT lightehed my sun spots at all. Very dissapointed. Ir makes me not want to try any of the other products. To exspensive, if it dosent do what it suppose to.
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Short Review for February 13, 2017

#1007639
5.0
Love the product. Amazing results
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Short Review for May 27, 2016, pc_service

#855464
1.0
Consultant promised to stop auto order if I didn't need products. Just received 2nd unwanted order.
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I purchased the lash boost about 6 weeks ago...Ive now noticed clumps of lashes falling out also uneven length. Not sure if it's normal...I was happy at first...but certainly NOT now!
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Anonymous

Lash Boost Customer Me too, same experience. My lashes are now falling out and look uneven! It's a shame bc I've always had naturally long, thick lashes - figured the serum would help enhance the...

Kelly14

Kelly14 Sorry to hear you are having negative results with Lash Boost. Eye lashes to cycle, it could be that, if not, I'd recommend calling your consultant. Your consultant can cont...

I had a consultant add me on Facebook (mutual friend). Months go by & she did not contact me. I met her at a party and she wanted to hang out with me. I thought she wanted to be friends, and I hung out with her more than I should have. I was lead to believe we were friends and in the same boat of not having friends, but really, she just wanted to recruit me (Marketing degree and I work at a bigger company in our city. I can see why...) It was...
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Anonymous

Anonymous This is yet another sad R+F Story. The tactic you are describing with meeting the girl and thinking she actually wanted to be your friend is what they actually want you to do....

Anonymous

Anonymous There are some before/after pictures where the before lighting is terrible and the after lighting is obviously better and makeup was most likely being used. Anyone would look ...

so my neighbor, who said she was a friend, gave me some Rodan and Fields TO TRY. I offered to pay and she said no. The product worked and so I ordered more. Well my shady neighbor signed me up on a replenishment plan WITH OUT ME KNOWING and when my shipment of products came in she took it and said it was HER REPLACEMENT! It's amazing what someone does for a sell1 I guess that is why they call them shady "salesmen"! Lets just say I called the...
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Anonymous

Anonymous Rodan and Fields is the best company I have ever personally been a customer of and in my 50+ years I have bought a ton of products and in the past decade I have bought most ev...

Anonymous

Anonymous Sorry there are shady people out there but seriously, how did she "take" your replenishment order? Once you signed up and you had to sign up with your credit card information...

I regret to inform you that I am resigning with this company because of lack of support and training. I have explained to my recruiter that I needed guidance and I was in a new place and knew no one. She told me over coffee we would lock arms and I would get tired of hearing from her. She was there to help me! I may have heard from her once and that call was 2 hours late. Time passed and I was discouraged but still love the product, so I stuck...
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Anonymous

KM This is the exact opposite of my experience. I was beyond supported in this company to the point I had to shut off my notifications for a while. LOL Dream Team is AMAZING. If ...

Anonymous

Anonymous I'm so sorry your recruiter didn't take care of you! I am also a self starter and need a little direction every now and then. My recruiter is awesome. She checks in once a wee...

2.3
#792478
I literally hate this company. My friend essentially swindled me into spending almost 300 dollars on skin care products (which is my own fault). She signed me up for PC Perks, which was a huge mistake. When it came time for my refill, I emailed her saying I did not want to purchase the product anymore and to cancel my membership. They sent the stuff anyway. I immediately returned it and received confirmation that the product was received. ...
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Anonymous

Anonymous Mary Kay is better.

Anonymous

Anonymous Not to mention that many of the ingredients in their products have been outlawed in Europe for years! Just because they were developed by dermatologists does NOT mean they ar...

#720920
After one of their consultants marketed to my 15-year-old daughter via Facebook, my daughter ordered $250 of products with my credit card without my permission. Within 15 minutes of placing the order, we called and cancelled it. The customer service rep told us a refund would be processed and credited back to my card within 48 hours. 48 hours later, no credit. Called the company again, was told "someone tried to re-route your order but could...
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Anonymous

Anonymous In my opinion, you should be much more upset with your daughter who stole from you than any company in this situation! She is the one who did wrong here! Many businesses adv...

Anonymous

Anonymous Another shameless, selfish act on behalf of desperate Rodan and Feilds consultants trying to make their quota. Social media stalking, selling to minors, not refunding money. ...

#797904

Contact Rodan and Fields

Headquarters Address:
Rodan and Fields
60 Spear Street, Suite 600
San Francisco, , CA 94105
Phone:
(415) 273-8000
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I ordered Rodan and Fields from a friend on facebook offering a special. But when my card was charged, the full price was charged. The representative told me I would receive a reimbursement check in the mail; she detailed exactly what I would be receiving and bragged about the amazing deal her team was giving. I was upset that Imwas told one price but charged another, but fine- I thought Imwould be getting my money back. Well, three months...
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Anonymous

Anonymous I'm so sorry for this experience. I can tell you that I personally strive to make all my friends, customers, et. Super happy - even if that runs me out of pocket. Sounds li...

Anonymous

Anonymous In addition to posting your complaint here, please post to all your social media contacts and ask them to pass it on to all of their contacts and educate as many of your frien...