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Most Helpful
68 comments
I purchased the lash boost about 6 weeks ago...Ive now noticed clumps of lashes falling out also uneven length. Not sure if it's normal...I was happy at first...but certainly NOT now!
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Anonymous
#1413882

I have had amazing lashes my whole life. People constantly ask if they are fake. At 51 they are getting a bit thinner but still go above my brows. I tried lash boost in hopes ...

Author
Reason of review
Bad quality
Review #979859 is a subjective opinion of poster.
0 comments

Rodan And Fields - Returned item

3.8
Details
I returned items and did not receive credit
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Author
Review #1522531 is a subjective opinion of poster.
0 comments

Rodan And Fields - Order issue

4.0
Details
I didn’t have the lot # available. I will call back. But the customer service rep was very helpful.
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Author
Review #1521616 is a subjective opinion of poster.
0 comments

Rodan And Fields - Didn't receive registration to register for convention

When will.i receive email to register for convention
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Author
Review #1520129 is a subjective opinion of poster.
3 comments
3.7
Details
I ordered the lash boost serum from a gf who sells R+F products. I was thrilled when I first received it. The first few months my eye lashes grew like crazy. They were much fuller, longer & I stopped wearing mascara all together. Then I noticed I was losing my lashes....
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StrictTortoise181
#1702841

I too have stopped using R&F Lash Boost and all of my lashes have fallen out!!! I am devastated!!! I am wondering how long it will take (if ever) my lashes will grow back...if...

Author
Reason of review
Bad quality
Review #1495761 is a subjective opinion of poster.
0 comments

Rodan And Fields - R+F S&P Global Company Rating Downgraded to Negative

1.3
Details
As if you didn't need more evidence that this company is headed down the tubes. A BB- credit rating is considered junk. https://www.ademcetinkaya.com/2018/12/rodan-fields-llc-ratings-affirmed.html
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Author
Review #1485756 is a subjective opinion of poster.
0 comments

Rodan And Fields - Not happy

1.3
Details
I've been using lash boost since Jan 1 of this year and at first it seemed to be doing just what it claims to do but now I have gaps with no lashes and my eyelashes are growing in sideways on my right eye. They haven't thickened yet have grown but now it takes me forever to make my right eye even close to looking like my left when applying mascara due to lashes just kind of random and growing in sideways. I won't buy this product again.
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Author
Review #1480577 is a subjective opinion of poster.
0 comments

Rodan And Fields - Red itchy eyes

1.0
Details
Every time ive tried the eye lash serum i have had super red itchy eyes
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Author
Review #1479288 is a subjective opinion of poster.
2 comments
My husband bought me Replenish skin care by Rodan and Fields for Christmas from Amazon seller Maverick Ordonez from Coloumbus, Ohio they contacted him he sent a label for me to return cost 8 dollars told him had bad reaction to it after using have had no response....
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Anonymous
#1653358

You don’t get the company money back guarantee when you purchase from a third company such as amazon. Those products do not ship from R+F therefore they can’t guarantee them. ...

Author
Cons
  • Terrible consultant
Reason of review
Return, Exchange or Cancellation Policy
Loss
$178
Preferred solution
Price reduction
Review #1478503 is a subjective opinion of poster.
2 comments
Basically, they did not include a packing slip l, so I have to research the order #, etc. in order to send the product back. I is a lot of hassle. How hard would it have been for them to have included a packing slip?
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Anonymous
#1653274

The packing slip is under your shipping label.

Author
Review #1477856 is a subjective opinion of poster.

Contact Rodan And Fields Customer Service

Mailing Address:
Rodan and Fields
60 Spear Street, Suite 600
San Francisco, , CA 94105
Phone:
(415) 273-8000
All Rodan And Fields Contacts

Rodan And Fields Products and Services Reviews

0 comments

Rodan And Fields - Frustrated

1.0
Details
The customer service agent directed me on how to cancel my “services” but I am VERY upset that I’ve been charged for something I haven’t been using for over a year. There was no communication that I was being changed every month and the consultant that recruited me never told me I needed to send in any forms so I thought my CRP cancellation covered it. This is a total scam and I am going to be sure to tell people about it.
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Author
Review #1477087 is a subjective opinion of poster.