Bad Salesmanship

Arriving at the dealership, the gentleman who showed us around the lot was very friendly and helpful in finding the right car for a first-time driver. He even offered to buy us breakfast and was nice to the kiddo. Should have listened when they said "No warranty, car is sold as-is" bought it anyways, and the "Check Engine" light had turned on before I even pulled into my driveway! That's when it started shifting very jumpy and making a terrible smell. We called them up and drove back down to the dealership asking to exchange for a different model and were denied. Went to an official Mazda dealership (which was the model I'd gotten) and the Transmission was completely shot. Repairs would cost more than the check I'd just written 2 hours ago. Rocky's finally agreed to see us, and made me sign a contract stating that they were only repairing my transmission as a courtesy and were not legally required to. Even then, when I drove my car back home after said repairs, the same light popped back on. A couple visits later, they repaired the issue by replacing the transmission completely (used, of course) and swore up and down that this is not how they do business. Two weeks after that, I had to replace my catalytic converters for quite a pretty penny. Very dissatisfied with the service and quality of the vehicles they sell.
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ID
#779300 Review #779300 is a subjective opinion of poster.
Location
Denver, Colorado
Reason of review
Bad quality
New Reviewer

Rocky's auto

Do not go there, most of seller do not know anything about cars but the people at the office managers or supervisor whatever they are so pushers and they are even capable to treat you really bad. and if you are not gringo will be worst if you do not want to buy a car. "Do you think we work for free showing you the cars..." one of the supervisor o manager told me. TOM Martino why do not say anything about this???? ahhh! because you were hired and they paid you well to say good thing right? Thanks for the opportunity to advise people.
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ID
#164604 Review #164604 is a subjective opinion of poster.
Location
Denver, Colorado

About

Summary

Rocky's Autos. 6350 Federal Blvd. Denver, CO 80221. Phone: 303-426-4646. Toll Free: 1-888-ROCKYS-O (1-888-762-5970) Get Directions Via: We are located. at 63rd and ...

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