map-marker Salt Lake City, Utah

Fraudulent billing practices

heck your statementRocky Mountain Power is deliberately delaying processing bills and cashing checks in order to defraud their customers. I receive a bill with a passed due statement saying I owe at least two months back billing amounts. Funny thing, I can prove that all of my checks have been paid out by my bank. I receive a bill with a passed due amount of X dollars ( not including crediting me for the previously paid last months bill) and the statement minus Y the last months ballance. But the X ballance is fraudulent because they don't update and credit me for the 2 mounths ago bill that they took thier everloving time processing in order to try to get me to pay that "paid ballance again!!! Will be contacting the U.S. Attorney's Office!!!c
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1 comment

You need to pay at least 3 days before your due date. The problem is you, not them.

Devil’s advocate.

Set up auto pay. I bet you don’t have this problem.

Richard G Xog
map-marker Syracuse, Utah

Payment on auto pay

My American First Credit Union in Ogden account does not show that you are taking out my auto pay each month as in the past? please explain asap. Cannot reach you on the phone. Your wait time is 3 min then 6 min then 2 min?? Please respond Asap Richard Groben 266 Bonneville Terrace Ogden, Utah 84403 801-476-**** or 801-388-****(c)
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  • Emergency response
  • Can not get you no the phone

Preferred solution: Answer my question Why has there been no autopay from America First Credit Union in Ogden every month?

Gregary Mlc
map-marker Tremonton, Utah