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Rocky Mountain Power

Rocky Mountain Power

www.rockymountainpower.net
What is your customer experience with Rocky Mountain Power?

Rocky Mountain Power Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Rocky Mountain Power has 3.0 star rating based on 4 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Emergency response, Large company.
    Cons: Can not get you no the phone, Large company.

  • Recent recommendations regarding this business are as follows: "Be calm they are people too.".

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Dublin Jyb

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Verified Reviewer
| map-marker Redmond, Washington

Power outage

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Rocky Mountain shut my power off three time in a week period for over twelve hours. One time in the early morning and the temperature in my house dropped below 60 degrees.

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Anonymous
map-marker Salt Lake City, Utah

Fraudulent billing practices

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heck your statementRocky Mountain Power is deliberately delaying processing bills and cashing checks in order to defraud their customers. I receive a bill with a passed due statement saying I owe at least two months back billing amounts.

Funny thing, I can prove that all of my checks have been paid out by my bank. I receive a bill with a passed due amount of X dollars ( not including crediting me for the previously paid last months bill) and the statement minus Y the last months ballance. But the X ballance is fraudulent because they don't update and credit me for the 2 mounths ago bill that they took thier everloving time processing in order to try to get me to pay that "paid ballance again!!!

Will be contacting the U.S. Attorney's Office!!!c

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1 comment
Guest

You need to pay at least 3 days before your due date. The problem is you, not them.

Devil’s advocate.

Set up auto pay. I bet you don’t have this problem.

Richard G Xog
map-marker Syracuse, Utah

Payment on auto pay

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My American First Credit Union in Ogden account does not show that you are taking out my auto pay each month as in the past? please explain asap.

Cannot reach you on the phone. Your wait time is 3 min then 6 min then 2 min??

Please respond Asap

Richard Groben

266 Bonneville Terrace

Ogden, Utah 84403

801-476-****

or 801-388-****(c)

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Pros:
  • Emergency response
Cons:
  • Can not get you no the phone

Preferred solution: Answer my question Why has there been no autopay from America First Credit Union in Ogden every month?

Gregary Mlc
map-marker Tremonton, Utah

Billing

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Actually they were very helpful. I think his name was Alex from customer service. He had to do some digging to get to the bottom of it but no complaints here.

Darin Peterson

Tremonton Utah

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Pros:
  • Large company
Cons:
  • Large company

User's recommendation: Be calm they are people too.

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