Rocky Mountain Power
Rocky Mountain Power Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rocky Mountain Power has a 3.3 star rating from 3 reviews and generally neutral customer sentiment, citing reliability and website usefulness alongside service issues.
Key Takeaways for Future Customers
- Check Rocky Mountain Power reviews for recent experiences before enrolling.
- Expect strong emergency response but prepare for possible high price levels.
- Confirm auto-pay and billing statements regularly to avoid surprises.
Negative Feedback / Risk Areas
- Frequent Rocky Mountain Power customer complaints about billing accuracy and delayed processing.
- Difficulty reaching customer service by phone and long wait times.
- Reports of outages and service interruptions causing extended cold homes.
Positive Feedback
Customers praise emergency response and helpful individual agents who resolve issues when reachable.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rocky Mountain Power has a 3.3 star rating from 3 reviews and generally neutral customer sentiment, citing reliability and website usefulness alongside service issues.
Key Takeaways for Future Customers
- Check Rocky Mountain Power reviews for recent experiences before enrolling.
- Expect strong emergency response but prepare for possible high price levels.
- Confirm auto-pay and billing statements regularly to avoid surprises.
Negative Feedback / Risk Areas
- Frequent Rocky Mountain Power customer complaints about billing accuracy and delayed processing.
- Difficulty reaching customer service by phone and long wait times.
- Reports of outages and service interruptions causing extended cold homes.
Positive Feedback
Customers praise emergency response and helpful individual agents who resolve issues when reachable.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Power outage
Rocky Mountain shut my power off three time in a week period for over twelve hours. One time in the early morning and the temperature in my house dropped below 60 degrees.
Salt Lake City, Utah
Fraudulent billing practices
- - Alleges Rocky Mountain Power delays billing and cashes checks to defraud customers.
- - Past-due bills not credited; bank confirms checks paid.
heck your statementRocky Mountain Power is deliberately delaying processing bills and cashing checks in order to defraud their customers. I receive a bill with a passed due statement saying I owe at least two months back billing amounts.
Funny thing, I can prove that all of my checks have been paid out by my bank. I receive a bill with a passed due amount of X dollars ( not including crediting me for the previously paid last months bill) and the statement minus Y the last months ballance. But the X ballance is fraudulent because they don't update and credit me for the 2 mounths ago bill that they took thier everloving time processing in order to try to get me to pay that "paid ballance again!!!
Will be contacting the U.S. Attorney's Office!!!c
Payment on auto pay
- - Auto Pay deductions are not showing on the account as in the past.
- - ASAP explanation and resolution requested; phone support has long wait times.
My American First Credit Union in Ogden account does not show that you are taking out my auto pay each month as in the past? please explain asap.
Cannot reach you on the phone. Your wait time is 3 min then 6 min then 2 min??
Please respond Asap
Richard Groben
266 Bonneville Terrace
Ogden, Utah 84403
801-476-****
or 801-388-****(c)
- Emergency response
- Can not get you no the phone
Preferred solution: Answer my question Why has there been no autopay from America First Credit Union in Ogden every month?
Billing
Actually they were very helpful. I think his name was Alex from customer service. He had to do some digging to get to the bottom of it but no complaints here.
Darin Peterson
Tremonton Utah
- Large company
- Large company
User's recommendation: Be calm they are people too.
Brands Related to Rocky Mountain Power
MidAmerican Energy
“Smooth transfer of service to new address. I dont like the name Pissed Consumer..not very professional“
AltaLink
Pacific Power
PacifiCorp
Companies Similar to Rocky Mountain Power
NV Energy
“Trying to teach by phone and talk to a human is really bad!! I waited on phone for ten or more minutes...“
Tampa Electric
“Remove tree, repair the poles guy wires , neighbor and myself have reported numerous times since October...“
Portland General Electric
“I was greeted by a cheery voice. Very nice. Thank you for responding positively to my inquiry concerning...“
PPL Electric Utilities
“Your *** C.S. reps can't help, and I can't find how to get in to PPL to change it. Now it won't proceed.“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
You need to pay at least 3 days before your due date. The problem is you, not them.
Devil’s advocate.
Set up auto pay. I bet you don’t have this problem.