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Rocky Mountain Bicycles

Rocky Mountain Bicycles

www.bikes.com
What is your customer experience with Rocky Mountain Bicycles?

Rocky Mountain Bicycles Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Rocky Mountain Bicycles has 4.1 star rating based on 3 customer reviews. Consumers are mostly satisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "fantastic company", "Never, I'm telling all my friends about this right now and nobody's going to order from you guys".

  • Review authors value the most Discounts and Special Offers and Exchange, Refund and Cancellation Policy. The price level of this organization is low according to consumer reviews.

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Resolved
Kevin A Hyx

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Verified Reviewer
| map-marker Bullhead City, Arizona

Resolved: Bike issues

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Updated by user Jul 15, 2024

Company fixed the issue and I have been provided with apology. Rocky Mountain warrantied the motor and sent a new/replacement motor to the dealer, motor was free, but the labor cost me. I've only rode it once since and it didn't have any issues, time will tell.

Original review Jun 30, 2024

I was told to take it to a dealer for warranty work, I did, waiting to see if the issues are resoved and if it's actually warrantied.

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John W Oeg

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Verified Reviewer

Bushing kit

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Fantastic bike. Had it for over 20 years.

Just looking for a bushing kit.

Their records go back to 2005. Mine is 2003.

But no complaints at all.

But need to dig deeper somewhere to try to locate what I need

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Pros:
  • Fantastic support

Preferred solution: Bushing kit

User's recommendation: fantastic company

Ernestine R Dul

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn't receive the product I ordered I just want my account credited back

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I ordered a Rocky Mount tumbler. Back at the end of January beginning of February.

I never received my order. I called about two weeks ago the lady said she was going to send me another one.

Then I turned around and called last week because I didn't received the other one she was suppose to send out. She admitted to me that no one ever sent me another one so I waited another week and I called yesterday and the gown was very rude and disrespectful to me that me and him got into a heated argument over $14.95 I don't care about the money it's the principle that I ordered a product from your company and they seemed that they want to keep my money and I don't think he's going to credit my account please can someone please credit my account back the $14.95 for a product that I never.

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Loss:
$15

Preferred solution: Full refund

User's recommendation: Never, I'm telling all my friends about this right now and nobody's going to order from you guys

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