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Didn't receive the product I ordered I just want my account credited back

I ordered a Rocky Mount tumbler. Back at the end of January beginning of February. I never received my order. I called about two weeks ago the lady said she was going to send me another one. Then I turned around and called last week because I didn't received the other one she was suppose to send out. She admitted to me that no one ever sent me another one so I waited another week and I called yesterday and the gown was very rude and disrespectful to me that me and him got into a heated argument over $14.95 I don't care about the money it's the principle that I ordered a product from your company and they seemed that they want to keep my money and I don't think he's going to credit my account please can someone please credit my account back the $14.95 for a product that I never.

User's recommendation: Never, I'm telling all my friends about this right now and nobody's going to order from you guys.

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#1814458 Review #1814458 is a subjective opinion of poster.
Preferred solution
Full refund

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