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| map-marker Hackney, Hackney

Resolved: Band & DJ didn't turn up for my event!

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Rocksteady Entertainment - Band & DJ didn't turn up for my event!
Updated by user Nov 19, 2023

Company fixed the issue and I have been provided with apology. deposit was eventually refunded, although I had to fight for it.

Original review Nov 12, 2023
Booked a band & DJ through Rocksteady Events Experts paying a £350 deposit. Roger Brown confirmed all was ok with my booking a couple of weeks before my party which took place on 11 November 23. On the night neither turned up, apparently being double booked, leaving me with a room full of 70 guests & no music. When I asked for a refund of my deposit, he refused to pay it, as he didn't think my ruined party was his fault, although I signed a booking agreement with his company. He texted to say he could try to get someone else but it would be at least 9pm before they would arrive if at all. This was completely unacceptable. .
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User's recommendation: Avoid this company!

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